AutoZone on Norwich Street in Brunswick is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Reviews highlight very helpful and amazing staff who provide top-tier customer service. Employees are noted for being ready to help, walking customers through processes like adding Freon, and checking batteries in the parking lot. They pull items for pickup, lead customers directly to what they need, and even assist with installations like brake light bulbs. Staff are described as kind, pleasant, and willing to go above and beyond, with specific praise for their willingness to honor warranties and ensure customers are not left stranded. The consistent feedback is that the service is highly recommended, making customers grateful and likely to return.
I bought a battery here. After several months the battery went bad so I returned it. They replaced the battery under warranty, no questions asked. It was very easy and I'm very happy with the service
September 2025
We needed a battery and the store was near closing. The staff went the extra mile to get us on the road.
October 2024
Love the way they really help their customers, the lady at the front desk filled up my tires and took such great care of us!
