Bath & Body Works is a well-loved store known for its friendly staff and clean, well-stocked environment. Customers often praise the polite and helpful associates, especially highlighting Dennis and Hannah for their kindness, knowledge, and excellent service. Dennis, in particular, is recognized for taking the time to answer questions, guide customers to the right products, and share upcoming fragrance releases, making shopping a pleasant experience. The store offers great sales, such as 40% off everything plus coupons, which customers appreciate. Many visitors feel welcomed and valued, with staff ensuring the store is sanitized and pleasant to browse. However, there are some differences in service quality between locations. The Brunswick store is described as wonderful, with friendly staff and a welcoming attitude that encourages repeat visits. In contrast, the Kingsland store is seen as less friendly, with staff appearing to do their jobs but lacking warmth and engagement. Overall, Bath & Body Works leaves a positive impression for its cleanliness, good selection, and friendly atmosphere, especially when staff like Dennis and Hannah are present. Customers plan to return as long as they receive the same friendly service.
Love this place! Great help, fast ser v ice and knowledgeable about products.
October 2025
The one good thing left in the mall. Always a friendly staff and always stocked though they seem to be consistently transitioning items around.
October 2025
I put all of the lotion on my hands and rubbed it in. Then I went and tried all of the soap to get it off. Good but then my hands don’t dry so I used the plentiful hand sanitizer testers to dry out my hands. Now my hands are covered in little microplastics so that feels awesome. Great place man
