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July 2024 by Chaney
I had a great experience with this location!! All the ladies that assisted me there were friendly understanding and informative. If they tell you to get insurance on your phone. You better listen and get insurance. Take it from me ? as I normally get insurance on all my stuff but this time I did not and guess what the phone had a manufacturer defect where my screens pixels went out however the lady in there told me that my phone had a limited manufacturer warranty on it(which I did not know and at the time I brushed that off too until I needed it) I remembered she was like ok I'm just telling you. Now I feel so stupid , because the advice she told me came in handy and I was able to send my phone back in for repair . The manufacturer paid for me to ship the phone back to them and paid for return shipping back to me as well. Now damage the limited warranty does not cover but manufacturing defects yes. Get the insurance if you know you are hard on phones.If it was not for them telling me I had a limited warranty on it . I would have just chucked this incident up as a loss.Also they made sure that I got the phone I wanted and cases I needed as well.
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February 2024 by Josiah Jones
Amazing service from an employee named Lynn today. I didn't recognize the number calling and almost didn't answer however I'm glad I did. I found out that as a loyal Boost customer I was eligible for an upgrade and also found out I could add a line to my service and my bill would decrease in price..glad I answered and Lynn was super knowledgeable and helpful..this is one reason I have stuck with Boost all these years..great customer service
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December 2023 by JHawkins Agency
Very Rude on the phone. I called because every time i go to add a phone line theres a sign out to lunch. Was told the only time to be sure they are open it to show up at 10am. And there always short staff. What kind of a business are they running. A bus stop offers more times. She defiantly didnt want my business. So not old did i get a second line from another company i will be transfer my current number from Boost and other services to my new provider. I would recommend the owner look into to people they have working there
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December 2023 by Danyason Soggybottoms
Katlyn and her compatriot were pleasant and helpful when I came in to upgrade. Would recommend.
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December 2023 by Shantel
Girl working doesn't know anything if you have a question about a product. Shady place. Will never go back.
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August 2023 by marion Nichols
No longer in my neighborhood
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July 2023 by Timoteo Antonio Isidro
Terrible service, I have been there on several occasions, 4 times closed, 1 time, they did not want to accept the payment of my monthly fee, as of today without service, I am looking for a better service!!×
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February 2023 by Teresa Riley
i couldn't find you on altama,so,i went to t mobile,,,on ALTAMA...
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July 2022 by Timoteo Antonio
Excellent service
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August 2021 by LeWanda Brown
Great customer service with a smile
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July 2020 by Rodney Jones
Great store with great customer service! Unlimited Talk Text and 15GB of Day + Hotspot for only $35 a month! What a steal!
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July 2020 by Teresa King
They need more than one person there to help the customers out
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February 2020 by Jade Whitehead
It wasn't this place that I'm giving a one-star. Boost Mobile overall customer service The corporate number was very short with me. Not only that. I was unable to transfer the phone that I have to another service. Because of their unorthodox rules the rules of Boost Mobile should not Prevent me from switching to another service.
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November 2019 by Beulah Knight
I was cell phone hunting eith a friend. They didn't have what we wanted.
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August 2019 by Debbie Joy
Tbe man at regiater was great. Very friendly and helped me wirh wverythibg i needed
