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December 2023 by Poo Hoo
I wouldn’t recommend this place to be someone last option. Customer service is HORRIBLE!!!! Cars be looking all clean but aren’t worth a penny nor a headache. Need to hire new customer services . They won’t call you or let you know about ANYTHING pertaining to your car. They just want your money…take my word for it. Didn’t really want to give them one star cause they don’t deserve even that.
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December 2023 by Hunter Wooten
Great customer service and great prices on trucks!! I got mines at CKA!! And you should too!!
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October 2023 by Michelle LaFe
DO NOT!!! I repeat DO NOT BUY A CAR FROM THIS PLACE!! They are very unfriendly and will rip u off. I purchased a 2017 Chrysler 200 the engine light came on they next day. The ac went out on me. And don’t be a day or 2 late on your payment they will pick your car up asap. They have no understanding and all of their cars has problems. Also my tires were the worse. I had to buy new tires as soon as I purchased the car. This place should be put out of business!!!
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October 2023 by Dasani Mccollum
The bushings on my car was completely destroyed when I purchased this vehicle. My tires was being replaced every week. The AC does not work anymore nor do some of the functions in the car. The PCM in the vehicle is bad so the car shut off while I was driving. Then I found out from a mechanic that the speaker system on the car wasn’t installed correctly there was exposed wires in my vehicle. The vehicle would have exploded if the mechanic had not found it. I should’ve sued. Would not recommend unless you want to waste money. They want payments but I’m too busy trying to fix this Lemmon
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August 2023 by nereida alicea
I love my car however the customer service is horrible. Been waiting almost 2 months on any word about my tag which expires in 2 weeks. smh..do better...I do this same work for a living and know how to be sympathetic to a customer and will make things right, especially if its a good paying customer
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July 2023 by Triple MemeDreams
These people didn’t even get out their seat. They sat there and looked at me stupid when I walked in to inquire about vehicles. I would not recommend, Chris, you need to do better.
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March 2023 by Victor Young
It really doesn't appear they wish to sell working people vehicles everyone of their locations are closed on Saturday. A lot of people including myself work from 7am to 6Pm Monday thru Friday? would probably benefit them more to be open on a Saturday as well.
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February 2023 by Kayla Dryden
DO NOT BUY A VEHICLE FROM THIS PLACE!!!! I bought my 2014 Chevy Cruz at the end of December of 2022. As soon as I drove it home, the check engine light came on. I had it maintenanced as soon as the next few days. I replaced the turbo, o2 sensor, coolant tank, and a few other inconveniences here and there. During the maintenance session, the mechanic had told me the head gasket was blown and had been blown for a while. My motor is now at risk of damage as a result of this. As any other, I called the business to retrieve any type of accountability for their actions. This particular call was not to shame the business or any worker but rather to see eye to eye. The brunette female working the front counter had told me she would talk with the owner about the situation and get back with me as soon as he responded. A few days later, I called back because they had still not reached out to me. A lady answered the phone, and I explained what the call was for. She said the owner did get back to them, and they could do nothing with the vehicle because I had already drove it 7,000+ miles. I bought the car with 132,000 miles to this day I only have 135,000 miles on it. I told her exactly that, yet they make another excuse that since I had the car repaired elsewhere they would not help me in any way, shape, or form. I’ve never lost my cool with this company. I’ve paid my dues ahead of time. I’ve maintained this vehicle to the upmost possible. Any good businessman should want the best for their paying customer, especially if they are pregnant. Overall, if you have any self-respect and don’t want to be walking on the side of the road just to make ends meet your best bet it to go to another dealership. IT’S BETTER TO BE SAFE THAN SORRY!!! Praying you make the best decision for yourself.?
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January 2023 by William Rewis
i bought a dodge ream 1500 that is only worth 2500 on KBB they wont 10,000 and its been in the shop the first 3 weeks i had it for a week and 2 days got it back had it 1 day same problems now its back in the shop again have made payments on time the truck is my lively hood that's how i make my money so i told them i don't wont the truck back so still waiting on owner to call me with different solution.....its a limon and over priced but I'm still optimistic....so as of now had the truck for a month and drove it a total of 1 week
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January 2023 by Melinda Liann Lockwood
Very disappointed in the quality of car they try to sell....NEVER judge a book by its cover always test drive....driver seat in my test drive was off track went to adjust it only adjusted on 1side....turned a corner and was like a roller coaster ride seat leaned with turn even with me in itCKA not for everyone
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January 2023 by Sheena Newsome
I bought a 2011 Nissan maxima from CKA Auto around tax time this year. 2 days after I got it the serpentine belt broke. I've had nothing but car trouble ever since. Replaced the alternator 3 times already. Gotta broken motor mount, leaking power steering pump, CV shaft needs replaced. And the pcm is bad. Completely unsatisfied with this dealership.
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January 2023 by Dalton Manning
I Bought a 2010 GMC Sierra from here and I couldn't be happier. With the down payment I had and the wants and needs I needed fulfilled in a vehicle they really worked with me and got me in a vehicle that I had only hoped to be in. 10/10 I would definitely recommend.
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January 2022 by Antney Clay
They are selling lemons! I know two people who have had engine trouble. I’ve had my car for fourth months.. I CONSTANTLY fix that car and keep up with the car note and insurance. I literally just got that car fixed Friday and now it won’t start! I’m stranded in Florida, 6 hours away from home, and they told me they would help. She called me back and said Honda was charging too much and they weren’t paying that! So now I have to leave my car here and find a way home. Highly disappointed and they are not getting another dollar from me!
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January 2022 by Deirdre Brandon
Great experience. Great customer service, and I got an awesome deal on my used car. Like any other other used car place, do your research, inspect what you're looking at thoroughly, and it will be fine.
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January 2022 by pretty nightmare
I don’t recommend! Poor customer service. They also have a mechanic shop on site full of poor experienced mechanics. Next time I won’t be in such a rush to find a reliable ride (laughing out loud), I guess that’s what you get when you’re impatient. I hope the owner provides better customer service in the future and maybe the employees will follow. Thanks for listening to my Ted Talk.
