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November 2023 by quinnetta williams
I needed to stop by today to get a few questions answered when I encountered one of the most humblest and helpful people ever. Thank you so much Verne keep being great I appreciate you more than you realize
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August 2023 by Nick Carroll
Worse storage company in the whole damn world guarantee that, I have a storage unit there with their insurance and some of my stuff was stolen from this so called code locked gate and security camera system I've done what I was supposed to do with police report and other documents twice it's been six months or more and it's always they need this and this now I'm having to get a lawyer to sue they don't want to pay or something worse of all the person who stole my stuff from there actually had three different storage units there in three different names stealing from everyone else and putting the things in their storage unit I highly recommend not using this place especially in Brunswick ga but I wouldn't ever use them again anywhere once this is over, when coastal mini storage was there things was so much better but not this place it's really bad and I wasn't the only one either who had things stolen that day atleast four or more people as well was hit that day no stars they don't even deserve one star they need to close their doors warning be cautious if you use this place I'm telling you. I was contacted by someone who said they were the district manager over a week ago she stated the office will cut me a check for my stolen merchandise from their storage then she said if not she would have that storage company my stuff was stolen from would cut me a check hadn't had one word, and come to find out their sending checks to other people I know for a fact this is really sorry on their part I'm telling you beware of this place since my last post before I updated this today that same storage was hit again someone needs to step up to the plate the district also wanted this review down now it will stay especially since I was lied to it works both ways and I was told that my stuff that was put in that storage wouldn't have the same value as it went in not to mention they broke alot of my stuff I'll keep everyone updated till this gets solved and no bother to call their main office it automatically goes to elevator music for about 30 mins and still no one picks up I will say this out of everyone. Verne has been the best trying to help me
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August 2023 by Kristi Wright
I had a great experience with this facility. Verne had been a tremendous help and able to answer all my questions. Great customers service always in a great at mood.
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June 2023 by Lisa Jones
Van was very professional and she set us up quickly. She was very detailed and answered all questions thoroughly. Great customer service!
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June 2023 by Michael Panton
Fantastic staff!I worked with Verne in setting up my (second) storage unit. It was an absolute pleasure working with him, as he was very helpful and knowledgeable. If you have an issue…just talk to him! He can solve any issue. I also met his coworker, Vann, as she was driving her golf cart around. She was also quite nice and engaging. Good folks, for sure.The strength of the facility is certainly the wonderful staff. The facility itself however definitely needs improvement in terms of cleanliness. It’s actually quite dirty, with dead cockroaches all over the place. There also seems to be (to the best of my knowledge), only one cart for several hundred storage units. It can take some time even locating it, if you are lucky enough where no one is using it. There needs to be 2-3 carts on the other side (opposite the office side), at least.There has been dramatic price increases of late, so the question of value is always pertinent, and one would expect a much cleaner facility. But, the one thing I can promise you is that the new staff is an excellent upgrade and are really there to help in anyway possible. I think in time everything will be nice and clean.
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June 2023 by Renee Mathis
The unit was very clean! Absolutely no signs of rodents or roaches anywhere!! I spoke with Vernon about renting a unit and he got me set up quickly and was very helpful. He has a wonderful personality and went above and beyond normal service to help.
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June 2023 by Antonies Seals
Awesome experience, as the gentleman was very helpful with making the process for me getting my things into storage an easy one. If I could give him 10 stars and a bonus in pay, I personally would myself. Thank you again sir, it was much appreciated.
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June 2023 by lanette Jones
Ms.van was so sweet & kind she did her job so wonderful I came in & didn't sit long cs she did her thing but the price not up my level it's 2 much but guess I try work something out
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April 2023 by Thomas Maurer
This is our first year storing our trailer down south. The staff is very helpful and courteous. We have a nice spot in which our trailer sits and hopefully we will return in Jan. 2024 and will find our rig the same way we left it. Clear home has a nicely maintained their property and also the fee was reasonable.
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March 2023 by Kathy Murphy
Wow just when I thought it couldn't get any better. I came in to pay my storage today and met an addition to Sharlas team, VERN.FABULOUS CUSTOMER SERVICE JUST DOUBLED.I AM GOING TO COIN THEM THE "SHARLA AND VERN SHOW."Plus.. such a blessing they both are.
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March 2023 by Jamie Jackson
Storage company is great. The employees are kind, helpful and knowledge of the facility. Sharla was very helpful and professional.
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March 2023 by Nicole Hinman
Verne & Sharla in the office are very helpful and have such great personalities. The process of getting our unit was very easy and they made sure we had everything we needed.
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February 2023 by Chrystal Bateman
If you’re looking for someone to be upfront and honest with you, seek the help of Sharla. She is passionate at what she does, she’s very professional, informative, and a joy to talk with. You won’t be disappointed.
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February 2023 by Patrick Ferris
The climate controlled units are clean and secure. I stored some of my office furniture for six months and had absolutely zero problems
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February 2023 by Judy Wolfe
We are pleased with the storage units and the great customer service from Sharla and the other office staff. We needed storage in a hurry and they set us up quickly and efficiently. When work was being done on the property they informed us promptly. They also helped a friend, a homeless, disabled vet get his things into a safe place while we search for shelter for him. Appreciate the helpful and very friendly service. I would recommend this business to others.