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October 2023 by Gretta Paisley
Even in the times of trouble I believed that it's failure not to ask the owner is there is any fault with their car.. Long story short--- put my window down, over night. Would have been nice just to cover it up. Asked could not did not have anything to help no
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October 2023 by Shaquille W.
If I could give 0 stars I would!!! I was dispatched this a** service through my insurance and it's terrible I was dispatched a driver and when he called I thought someone else was jumping me off but I explained it was unsuccessful so he then told me he was 30 minutes away so an hour goes by I call back & he told me verbatim "while I was on the way to your call I had got another call so now my ETA is pushed back" like how unprofessional to say forget me and go to another call!! Wurst expertise ever thank God for a great civilians a man who came to the gas station, ended up, going to buy jumper cables with his own money and came back and gave me a jump and gave me the jumper cables. Thank God for that guy, but eastside recovery is trash.
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August 2023 by HikewithSierra
Thank you Felix for fast, courteous, and professional service. The advantage of using this service when I got a flat tire is the new the closest location and who would be open to help me in a jam.
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July 2023 by jodi altomare
With so many people traveling with pets you need to address your policy on having animals in car when towing.. after a 90 min wait in 100 degree weather on major highway, our dog was already overheated and close to seizures yet your policy is to make a 14 year old dog that is deaf and blind remain in a car. Would have been another 2 hours because it had another pick up. Can’t leave a child in a hot car but a dog over 2 hours is ok??? And no we got off at first exit and let the car get towed because I wasn’t going to risk her life.
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June 2023 by Kirsten Bosch
The best experience I’ve ever had with a tow company. Nick was quick to arrive and I love that he communicated his ETA throughout the process. He took such great care of my car and was enjoyable to chat with. It was an absolute 5 star experience. I hope I don’t have to get my car towed again, but if I do, I’m calling Eastside/Nick. Thank you.
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June 2023 by Lindy T. Cofer
My car had to be towed to the dealership due to a brake problem. Tyler was the representative who came. He was pleasant and efficient. He contacted me to confirm all my information and arrived on time! Tyler has a great attitude! If needed, I would call again!Service: Car towing
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June 2023 by Tony Jones
Thank you Eastside Towing & Repair for getting my wife's car home safe. Thank you Tyler and dispatch for A1 professional service. If need be I will definitely use them again first choice for sure!
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May 2023 by Sharelle Boyer
Such an awesome company! My car needed a battery and had to be towed. I was in Florida, way further than home, in which Felix came and tried everything he could to fix it before towing (so I would t have to pay the extra mileage fee out of pocket). When it was time to tow he searched and told me all the places that were local that could put my battery in. Long story short Felix is the best! Took my car to an awesome spot and got my car up and running! Would definitely recommend. Felt 100% safe and in good hands!??
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April 2023 by Natalie Larson
Had to use my insurance roadside assistance to get my vehicle towed today. Very grateful that I ended up with Felix with Eastside Recovery! Very pleasant, helpful and patient with my questions and mood with having a non-starting vehicle a day before I'm supposed to move/drive across country to move to the west coast. Thanks again Felix!!!
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April 2023 by Summer Lormis
I requested a tow via our Geico road side assistance. Eastside was assigned and very quickly let me know they were on the way and an ETA. They arrived quickly and on time and worked very hard to get my truck into the correct towing position because it was parked in an awkward space with lots of trees and wouldn’t start. Definitely recommend the company, the truck operator was kind, knowledgeable, and put in extra work to get our truck towed! Excellent job, thank y’all!
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April 2023 by Amanda Palmer
Man listen - I had a rough day - had to call Kia roadside assistance and they sent Felix to me. Can I just tell you that he is an angel in human form! Not only did he help me and get me back on the road - he drove 45 mins to get to me!!! And was as pleasant and charming and knowledgeable as they come. Bless you Felix - blessings on your family and your business! And if any of you are looking for someone who is sincerely here to help - call Felix at Eastside! (Side note - I was at a service center that was saying they weren’t able to jump my car and that my starter was blown and smoking and I had been there for over 3 hrs. Felix pulls up, pops the hood, grabs his equipment and has my car jumped in less than 10 whole minutes!!!!)
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March 2023 by Jenny Knight
I love Eastside Towing! I've used them many times and they have never disappointed. They are honest, courteous, caring, and have a faster response time than anyone else. I had to use them tonight. After dropping my car at the garage, Felix called me to tell me that the driver-side door handle broke when he got out of the vehicle. He told me he was going to replace it at his own cost. How is that for integrity! I told him it wasn't necessary (my car is old) but he insisted. God bless Felix and Eastside Towing!
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March 2023 by J Keith Hippen
I was referred to Eastside through GEICO Roadside Assistance for a flat tire on I-95.Not only was Felix there within 15 minutes, but he effected the the tire change in no time at all.He was also tactful enough not to laugh at my feeble attempts to access the spare prior to his arrival.All in all, a great experience.
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February 2023 by Taylor Moran
I was connected to Eastside Towing through Liberty Mutual Roadside Assistance when I had been locked out of my car. Chris arrived quickly, he was very friendly and professional. I’d definitely recommend Eastside.
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February 2023 by Mau Loa Aussies
Contacted State Farm Roadside Assistance for a dead F250 Battery. I received a called from Eastside Recovery less than a minute later. Driver was at my location in under 5 minutes and I was back on the road immediately. Super helpful!!! Thank you so much!!