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November 2023 by Keith Corley
The HiTone staff at the Brunswick location has been very helpful. They keep the gym in great shape and are always willing to help.I would recommend this gym to anyone looking to take the next step in your fitness journey.
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November 2023 by Edwin Grant jr
Not a lot of equipment, and no sauna but I mean hours are great (24 hrs) and it’s clean. Maybe in the future , they will get a sauna and expand so there’s more equipment. Blessings
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November 2023 by sandy porter
I’ve just started going to Hi Tone and I’m very impressed. The staff are friendly and helpful, the equipment is well-maintained and memberships are reasonably priced.
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October 2023 by Brittany Cowan
Moved to the area in January and joined this gym. It’s a very nice gym. The equipment is good and the main gym stays pretty clean. They can’t seem to keep the temperature at a nice level though because it’s usually very hot during non-staffed hours. The Form Lab where they have classes is nice too but definitely doesn’t get cleaned well anymore, especially the bathroom. The classes are good, but there really isn’t that much variety for people that are at a more advanced fitness level. All the instructors, trainers, and staff members have been super nice and very friendly to everyone. They just don’t stay very long and the turnover is very high which is a shame. So it’s getting harder and harder to try and get a training session in because they really only have once trainer that is there most of the time. Today I was hoping to get in a training session with him, but him and his co-worker were having to install a new electrical box for people to scan their cards to get in the gym. The other one has been gone for like 10 days which wasn’t safe because anyone could get in the gym. And I’m glad it’s being replaced because there has been multiple times I have tried to go early in the morning and haven’t been able to get in. Plus the readers don’t work well at all with the sun. But it is frustrating the employees are having to do that instead of helping the clients. They are not electricians and shouldn’t have to be doing that. They probably don’t get paid enough for that to be part of the job either. For everyone’s safety please get a trained professional in there to install it so we can all stay safe.
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October 2023 by Mitchell Kilroy
Apparently if your father develops septicemia and also has an emergency amputation that requires near 24/7 assistance, that’s not enough to cancel your membership even with proof from a doctor. I would not recommend you sign a contract with them.
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September 2023 by VA Morris
I’ve been going to this gym for 4 years now. It’s always hot, the a.c leaks, the door never works (even though it’s advertised as a 24 hour gym), one lady complained about getting open sores on her legs from the tanning beds due to them cleaning it with only Windex, and anyone in the parking lot is able to gawk at you while working out. On top of this, there’s a high turn over rate with staff, so don’t bother making any connections with trainers or the front desk people since they won’t be there next month. Even with this being said, I still remained loyal– up until two weeks ago. When I went to renew my memberships (my husbands, daughter, and mine) I was told that they would no longer honor my original membership price. I would have to renew under a new member ship that is significantly more money than I have paid in the last 4 years.When I voiced my concerns to the man at the front desk, he told me that the manager was unavailable, but would give me the email to Peak Payment Solutions (a third-party billing co.) Obviously, they were unable to help due to the fact that they just get the payments, they don't have any control over what HiTone does. Two weeks later, the manager has not reached out to me. It’s clear that this establishment does not value quality, consistency , or their customers
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September 2023 by T V
Great place, good pricing, clean, new equipment, nice staff. I recommend you don't sign up because I don't want it any busier!
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August 2023 by Lynn Hicks
The staff of this gym is amazing. I’ve worked with both trainers Derrell and Micah and they are both professional and know their stuff. They have worked closely with me for months now and are helping me reach my goals quickly while sharing their knowledge and experience for a better long term outcome. The manager Heather is always there with a smile and encouragement, and Amanda is extremely helpful and supportive. This gym is extremely clean and tidy and the set up isn’t confusing for a person that’s new to the gym lifestyle. Five stars all around for this beautiful resource. The staff know you by name and you feel like family.
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August 2023 by Shelby Dheel
I understand a lot of things can’t be controlled. But for me personally, my only time to go to the gym is before 7am- twice this month the keys didn’t work. So much for that 24/7 access and then ONLY other amenity you could say that I “use” would be the tanning bed. And that’s only on Saturdays- Welll I’m currently sitting here during “tanning” hours and haven’t seen a single staff employee to help for the past 25 min. 3 words. Bring.Katie.Back. Looking like this isn’t a good fit for me anymore.
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July 2023 by Dave Foster
The people of Brunswick are lucky to have a gym like this. Friendly staff, Perfect size, clean, great equipment and whoever designed, purchased and laid out the equipment knows their stuff. I love the Matrix strength equipment. I was a fitness trainer for many years so if you want to get in shape and improve your health this is the perfect gym. What are you waiting for? If I ever move to Brunswick I will definitely be a member?️
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July 2023 by Jeremiah Jarrell
The only reason this gym is open is because there is nothing else out here on exit 29. If you like paying for 24 access but never have access in the early morning this is your place. Bring Katie back already!
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July 2023 by Michelle Moomey
Enjoy working out here when I come home to visit family. New equipment, clean, and Heather the manager is very helpful!
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June 2023 by Julia Dugger
I enjoy to this gym, always clean.Staff is always friendly and always willing to help.i would highly recommend HITONE FITNESS.
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May 2023 by No Name
It’s nice that the gym is getting more equipment and tools, but it always feels like I’m in a sauna on the weekends. It feels like they don’t run the A/C if there’s not a worker present.
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April 2023 by Lance Moseley
The young man working the front desk was super helpful and really nice. The gym is clean updated equipment. For sure a great gym to visit as I was just in town for a week.