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August 2023 by Martin Schmidt
Edit 8/9/2023: I received an email from Kicklighter Insurance about 1-week after being notified by Heritage Insurance with several new policy quotes. I am assuming they were doing their due diligence and getting new quotes before contacting me. However, some communication from Kicklighter Insurance prior to an email would have been helpful.------Went with Kicklighter Insurance when we were purchasing our home. They weren't the cheapest, but they were local and we wanted to support a local agent and have an office in town...worst decision ever! From the beginning, Kicklighter Ins has been very poor at communicating anything with us and we've now received two letters from the corporate office (Heritage Ins) stating they would not be renewing our policy...first time we received a letter we never received a call or notice from Kicklighter Ins and we had to call them several times to resolve a very simple issue. This last time, same thing! Except this time Heritage Ins states they can't renew the policy because Kicklighter Ins and Heritage Ins are no longer affiliated. Again, Kicklighter Ins did not communicate this with us, even though they knew this information long before I received the notice from Heritage Insurance (Tampa, FL). Needless to say, I wouldn't recommend Kicklighter if they were the last insurance agency on earth!! There are plenty of options, do your due diligence and choose wisely.
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May 2023 by Mary Catherine Cambest
Keith and his staff are wonderful! Hands down the best for your insurance needs in the county. Thank you guys!
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May 2023 by Ryan Saunders
Keith and his staff are awesome! Highly recommend!!!!
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May 2023 by Ellen Henderson
Perfect!
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November 2022 by Angelo Bonito
Very nice staff. They helped me get a friend's policy payment posted.When my wife and I needed a surety bond for a federal campground contract we used them again. They were very helpful and competitive in price.
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November 2021 by Susan
Worked with me to get the best possible rate, very impressed with their communication back and forth, thank you KK Insurance!
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November 2021 by Bren Anita
Have not received a call back on homeowner insurance quote.
