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December 2022 by Wesley Benton
DO NOT USE THESE PEOPLE!Terrible, terrible, terrible.Completely messed up a $300 custom bag with the monogram putting the completely wrong letters after being shown the name spelled out and wouldn’t fix it at all and not apologetic it’s just our problem! Please do not waste your money. This place is a joke.
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December 2022 by Jessica A.
0/5 stars ⭐️ only gave it 1 because I had too to post a review. Horrible Horrible Horrible Customer Service… Do Not go there for anything. Go to Tonya’s . I was sent there by word of mouth but I should have read the reviews first. Had my item for 21 days and when I called to ask about it she got rude with me & her daughter appears nice, but it’s all a front. Will never get my business again. Save your time and go straight to Tonya’s in the next Plaza over.
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August 2022 by Deana Walkup
I go here specifically for monogramming, everytime I go in the same sweet girl is working and she is always so helpful! They have an area where kids can play while mom shops they have a ton of selections of everything customizable! I can’t believe more people don’t better reviews I’ve never had a bad experience here I’m going there now!! School shopping! Get your butt in there for cute clothes for baby’s toddlers and adults!
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December 2021 by Rochelle
Don’t bother trying to contact for questions via email or phone. They will never respond back!!I tried over 6 times, no answer? between a 3month period.Im surprised they are still in business due to this.
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April 2021 by Joshua Mabe
If you're looking for one of the WORST purchasing experience of your life; then kk's silver secrets is the one stop shop for you!I can say, I have never had any WORSE customer service than what this 'business' gave me.Lemme paint this picture for you, so that you have a better understanding.I purchased a monogrammed watch for my wife on 02/04/2016. Confirmation of said norder was emailed to me, letting me know, that my order would ship to me within 5 weeks.On 02/11/2016; I sent the company an email, asking if hey possibly had an arrival date. As this was a gift for my wife. I NEVER received a response.On 02/29/2016, I sent yet another email. Telling them that I'd never received a response to my original email, and would really like an idea of when the product would arrive. Mind you, this is at 3 weeks and four days, from date of purchase.This time, I got a response."Hello! Thank you so much for your patience with us as we respond to your message as we have been moving to our new store! Your order will be shipped out to us no later than 3-4 weeks from the date the order was placed. Your order has not been shipped just yet!Thanks,BrittKK's Silver Secrets"On 03/21/2016, I sent yet another email, asking for a phone number to be able to contact the company directly. They did send contact info. I gave the benefit of the doubt and waited until the time came to give my wife her gift (that still hadn't arrived) and was forced to give her an 'IOU'.On 04/04/2016, (8, eight weeks after order date) my wife called and spoke to the owner. She informed her she no longer wanted the watch that we had waited four (4) additional weeks on, after promised date. But that she would like a refund. My wife was given a story of how the business had switched locations and they hadn't been able to get any of the orders out on time. She was told she wouldn't be able to get a refund, but that they would provide a 20% off coupon for her next purchase. She spoke to the owner of the company, and the woman, refused to refund her money.I then called two days later, and requested to speak to the owner. I was not allowed to do so. The very next day, I received an email stating the watch had shipped.Today, 04/09/2016 we received the watch.Nine (9) weeks and two days after order date.They even included the 20% off coupon, as if I would ever do business with them EVER again. Thanks for the coupon. I can use it to start a fire.STAY AWAY from this business..... Unless, like I stated at the beginning, you're looking for the worst experience of your life!!!
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May 2020 by Kellie W.
I needed a mattress delivered same day and Lauren saved us! She met us by appointment, helped us select and was very helpful. She delivered and set up herself that evening and the mattress is so comfortable! I highly recommend Mattress by Appointment in Brunswick, GA and a big thanks to Lauren! I will definitely purchase my next mattress from her!
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April 2020 by Ava Bivens
this is one of my favorite stores ever i am a barrel racer and i love there barrel racing shirts. they are the most friendly people i have ever met at a store they treat me and my family like we are the most important people in the world. thank you all the people at KKS. I WOULD TOTALLY RECOMMEND GOING HERE.
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October 2019 by Linda Wingard
Very nice shop for trendy clothes and accessories.
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June 2019 by Micah Forsythe I
Great place , loved it
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April 2019 by Brittanie Hicks
Everything that I ordered came in quick and perfect. I tried using the website and it wasn't working so I called the store and the lady hand-picked my items and shipped them that day. Everything was just as I ordered :)
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April 2019 by Cameron Givens
horrible customer service. ordered a good while back still NO info on shipping!!!!!!
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March 2019 by Sarah Wolfe
Rude and poor customer service.... wish I could give a zero
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January 2019 by Andrea Flynn
Wish I could give them a ZERO!!!! Worst customer service ever! I ordered a colorful shirt and got a cheap white one. I also got a monogrammed pullover that came in the wrong font and was told I should be happy with it since I got it half price. I don't care if I spend $1 or $1,000, I should get what I paid for that the store offered for that price. I have never left anyone a bad review but this is awful and I don't want anyone else to have to go through what I have. I wish I had read the other bad reviews before I ordered.
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August 2018 by Sharon S.
We needed 2 mattresses. Lauren was very helpful and knowledgeable. Mattresses seem to be very good quality. No complaints here! Wouldn't hesitate to buy there again.
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July 2018 by Josie Anderson
I ordered an apple watch band on their website and when I received it in the mail it was broke. When we called to see about an exchange for something that actually worked the lady was very rude and said that they wouldn't do that. I will NEVER order from this place again. A 1 star rating was generous in my views.
