MyEyeDr. in Brunswick offers a generally positive experience with friendly and knowledgeable staff who are efficient and helpful. Customers appreciate how the team helps with selecting glasses that fit each child's personality and makes the process smooth for families, including young children and teens. Many reviewers mention that staff go above and beyond, especially one staff member who was praised for her kindness and patience, particularly when helping a customer with her 7-month-old son. She was attentive, helped with the baby's needs, and managed to coordinate the appointment while holding the child, making the experience more comfortable and less stressful for the parent. However, not all experiences were perfect. Some customers found certain staff members unprofessional or unwelcoming. One reviewer described a staff member who was stern about mask rules and appeared to avoid close contact, which felt unprofessional and made the customer feel unwelcome. Another mentioned that the office manager seemed indifferent and was not friendly, creating a less inviting atmosphere. Despite these issues, many customers highlighted that the rest of the staff was helpful and friendly, and they appreciated the overall service. Overall, MyEyeDr. in Brunswick is known for its helpful and caring staff, especially those who go out of their way to assist families and make appointments comfortable, though some customers experienced less welcoming interactions.
We had 4 appointments across 2 days and they all went well! The staff is very friendly, efficient, and knowledgeable! They helped up pick out glasses for each child that fit their personalities! They were so good with my little ones and teens! We are excited about our new glasses!
August 2024
I recommend this place for amazing affordable glasses
February 2024
I had a great experience here. They was nice and answered all my questions. My husband and I both like our glasses.
