Newcastle RV Sales & Parts and Service is a highly recommended business known for its knowledgeable, helpful, and caring service. Customers consistently describe the staff as fantastic, pleasant, and great people to work with. The service is highlighted as the best and most knowledgeable repair mechanic many have ever had, offering very reasonably priced repairs. The business excels in going out of its way to help, whether by providing valuable information over the phone, finding customers a rental to continue a vacation, or expertly handling complex warranty and parts issues directly with manufacturers. They are recognized for their honest and upfront approach, not asking for money upfront and efficiently managing extended warranty claims. Repairs are completed thoroughly and in a timely manner, often within a little over a week. Newcastle RV stands out for its customer-focused and hassle-free experience, especially when contrasted with less helpful alternatives. They are praised for taking customers right in without an appointment, fixing problems quickly, and providing professional and reliable service that saves customers money and frustration. Their trustworthy work on travel trailers, generators, air conditioning, axles, and slide systems makes them a top choice for all RV repair needs.
Great people to work with. Super helpful!Even offered valuable information over the phone to resolve my refrigerator issues.
April 2025
Undoubtedly the best and most knowledgeable repair mechanic and service I have ever had. They not only replaced broken aaxles but found us a great rental so we could continue our vacation. Very reasonably repair cost.
February 2025
Not many parts if you know what your looking for, has to be ordered from NTP STAG!!!
