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October 2023 by lakeshia nunnally
Only do appointments but never answer the phone to make the appointment it's like not for the public unless you are a prior customer so inconvenient if you live in the area you will have to travel in town
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June 2023 by Lacie Thomas
Just moved to Brunswick and wanted to find a new nail “home” since I frequently visit nail salons.I can say one thing, this won’t be it.They are appointment only, which is perfectly fine but the demeanor in which the lady spoke to me is not.The salon appears very outdated on the inside and they only had two patrons so it looks like I won’t be missing much.
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May 2023 by Cheryl Williams
I love poch nails. Ms. Coco is great. See you next month Ms. Coco
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January 2023 by Christie Parker-Keefe
I showed up for my 930 appointment, there were 2 technicians working on 80+year old women. After sitting for 20 minutes I asked if I was waiting for my technician to show up! She wasn’t going to be in for another 30minutes! NO communication at all! They would have just let me sit there!! This was my first and LAST time here!! The salon itself is super dated and smelled really bad!Service: Manicure
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December 2022 by Candace Jones
I went for a pedicure, and they did a great job. I couldn't get a manicure the same day because they require an appointment, but they did fit me in for a pedicure.
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December 2022 by Mary Mcbride
This is a wonderful place . Everyone is very good and they are excellent at all their services.Service: Pedicure
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December 2022 by F S.
I have visited this salon in the past and was impressed with the service. Anticipating the same level of service, my most recent experience was WELL BELOW my expectation. I had scheduled a mani and pedi. The older lady who provided both services didn't do a good job on my nails. They are lumpy/bumpy and the chrome finish isn't smooth and looks horrible! Not worth the cost and tip!
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November 2022 by Jim Johnson
Wife and I stopped in for afternoon manie, pettie appointment. We were the only 2 in there on a Saturday afternoon. Service and Quality of work were just OK. Felt rushed thru.
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October 2022 by Michelle S.
I have been going to this salon for sometime now. The customer service has gotten worse and I won't be back. Basically I have been called a "lier" when my last 2 appointments got mixed up, not sure how. I believe it is a communication problem, when I showed up I was told I didn't call and didn't have an appointment. I have had a standing appointment for about 1 year and occasionally travel or have to change times and days. There is one person in particular who has no customer service skills and her work can be subpar at times. I watch the other two techs and they give their customers better service and more attention. I tried to change techs and make an appointment for next month, without even looking at the appointment book the person I wanted to go to said she is busy. Too bad because it is convenient however, I am willing to go further to not be insulted.
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October 2022 by adrienne perez
Sorry it’s up to the nail tech to provide quality service in the first place….not a 15 year old child who has never had her nails done before.Niece got acrylic and gel polish on toes for homecoming. Acrylic on nails is super thick, gel polish on her nails is not opaque and the color is a dark green. Requested same color on toes in gel polish and color is completely different. I feel so bad that she’s stuck with these nails. Im sure the owner will have some excuse or rude response…please don’t waste your time responding. Your nail tech was careless….no excuse for that.
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August 2022 by Angella Rankin
I got a fungus on one of my nails from the acrylic not being sealed correctly. The get polish was blah and since the pandemic you just about can’t get in there for an appointment. Low selection of colors too. Great price however.
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July 2022 by Rwb W.
They suck. Literally no one in there working and no one getting their nails done. I asked about a fill and the woman took a quick look at her appt book and said no. That was it. And just stared at me. This isn't the first time I've come in here either. Unimpressed and will not be back
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May 2022 by Sue Woodcox
The lady did my nails the way I wanted.Thank you.
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April 2022 by Eden Randolph
This place is extremely overpriced. $96 for two regular gel pedicures, even though there menu makes it look like $30-35. There was very little communication and my nails look to be all different sizes because the paint on the toes is so inconsistent and patchy. I wish them the best, but I will not be coming back.Service: Pedicures
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April 2022 by Abby Hogan
It was bad as soon as we walked in the door. They had a small selection of color polish. I went through 4 different pictures of nails that I wanted and she said she could not do them, as we went on she didn't care to tell me that it would be an extra 40 just bc I wanted an almond shaped nail. It was dirty and I felt very unwelcomed. Will not come back, don't come here.Service: Acrylic nails