-
June 2023 by Google user
I'm guessing employees don't respect customer service anymore one thing I can say is getting harder every day to decide where to spend your hard-earned dollar pretty soon you go somewheres going to be based more on customer service and the way you treated then what they're selling.the employees that don't want to listen to with a customer has to saying because they know-it-all they'll get it right because when you got to go home early because it's a slow day!!!( No customer)!! This was in reference to the black sales reps mechanic that was at the front desk when I walked in but throughout my wait for the service. I ran into another sales rep / mechanic by the name of Michael and he me \u0026y son feel comfortable for the remainder of our weight and he reminded me that all sale reps are not the same which they should be because customer service is everything but you have those ones that think they're above customer service thank you again Michael for reassuring that in every bad bunch you can still find one that will make it right!!! So I give a 3 Star
-
May 2023 by Life Or Death
I'm guessing employees don't respect customer service anymore one thing I can say is getting harder every day to decide where to spend your hard-earned dollar pretty soon you go somewheres going to be based more on customer service and the way you treated then what they're selling.the employees that don't want to listen to with a customer has to saying because they know-it-all they'll get it right because when you got to go home early because it's a slow day!!!( No customer)!! This was in reference to the black sales reps mechanic that was at the front desk when I walked in but throughout my wait for the service. I ran into another sales rep / mechanic by the name of Michael and he me \u0026y son feel comfortable for the remainder of our weight and he reminded me that all sale reps are not the same which they should be because customer service is everything but you have those ones that think they're above customer service thank you again Michael for reassuring that in every bad bunch you can still find one that will make it right!!! So I give a 3 Star
-
April 2023 by Julie S.
Worst customer service ever! I stopped at went in by Starbucks, I asked the young lady what time they closed? She said 9;00 another young lady said 8:30! I went to the restroom then came to subway. The young Lady was cleaning the counter and never even spoke to me. After she washed her hand (that's why they got 2 stars from me) she put on her gloves and "hejskdjbeueidb" I said "excuse me" 6in or foot and I only have wheat and cheese bread. I gave her my order very politely, toasted please I said. She never spoke another word to me until she walked off from the register so I got my own receipt in which she said no that's mine--here's yours. I shook it off as a bad day. I went to Starbucks to pick my coffee up, we'll before 9. It was cold. I said I'm sorry this is supposed to be hot, the young lady told me it was hot, it had steamed milk in it. It was cold to touch! She aggressively made me another as she threw the other one in the trash. Never I'm sorry thank you nothing! The worst customer service I have had on my 3500 mile trip!!!!
-
March 2023 by Gabrielle C.
So clean, showers are great and Starbucks is always a SUPER PLUS!!!! ?
-
December 2022 by Cheryl H.
This is always a good stop! Gas stations, Starbucks, all kinds of food available including Subway, Burger King, and Starbucks!. They sell fresh fruit, cheeses, toys, and every kind of car supply you might need. Clean bathrooms.
-
January 2022 by Dave Ridge
Waited for 4hr and they told me I was waiting for this guy to get done with his lunch and then when I went back in they said that they didn't have any idea of who I was and then they said I was waiting on my company to approve their estate that was only sent to the company 2 minutes ago but I will have to go to the bottom of the list because others have been waiting passionately
-
October 2021 by Ashley S.
This travel center is huge! It has a dog area, lots of snacks, a Burger King, bathrooms are huge and the stalls all have sinks and mirrors.
-
August 2021 by Shalonda G.
This spot has a variety of food options ranging from Burger King to Subway to Starbucks. The location is clean and service is quick. The cashier that checked us out was very brief and after we were rung up and paid she quickly left the cash register. We needed to ask her a question but she had already left before we could get any words out so we weren't happy about that. The best thing about this spot is that they have a family bathroom which is one of the best I've been to in my travels. This bathroom had an adult and kid toilet. It also had separate sinks and paper towel stations for kids and adults. The bathroom was very clean. I would recommend this spot especially if you're on a road trip and need a family friendly location to get gas, food, and use the bathroom.
-
July 2021 by Top Shelf Auto
Great service, great food, clean showers Would rather the ahower to be a little bigger for comfort thats my only downside
-
July 2021 by Ernest Birden
They only allow customers from the state of Georgia after midnight to use the fuel pump independently. I’m out of state an I’m black traveling from from work out of state.
-
June 2021 by Destini Ivey
The 5 star rating is for the nice employees in the front where you get showers and laundry, and ONLY THOSE FEW. The poor woman scrubbing showers and going above and beyond felt so sorry for the way the other employees treated us as customers and so I am leaving pretty much broken hearted. The one employee who gave us the upmost respect and general kindness. So to whoever works the counter for cigarettes and general merchandise, and to the workers at Burger King... Why do you even bother coming to work? If it's that bad, go somewhere else... Preferably where you do not deal with serving customers what so ever.
-
June 2021 by mark sai
Quick semi PM oil change on a Saturday morningMechanic was great!Plus a good starbucks treat inside!
-
May 2021 by TooChill Thompson
Professional, polite and fast. I will definitely be visiting again in the near future ☺ What a pleasant surprise these guys were. And priced very well ?Properly vented my trailer in about an hour.
-
April 2021 by javier lancaster
Ta in baltimore was atrocious will never go back there
-
March 2021 by James Johnson
To be honest I normally avoid TA’s. However, this is the cleanest and nicest TA I’ve ever been in. Everything on the inside is bright and inviting. Makes me feel like they appreciate truckers. Btw I’m also having the brakes on my trailer fixed(replaced) eta 1.5hrs. Not bad at all.