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May 2023 by Nathan Maloney
It was a nice bank until they switched to “the first” and I got my new card and my card was working fine but now it’s declining and won’t work what’s so ever I got left stranded cause I couldn’t buy gas cause my card is getting declined even tho I have money this is crazy and it’s Memorial Day and I can’t even get help cause they’re closed and I have a 2 year old I’m done with this bank there should be no reason why my card isn’t working
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September 2022 by Tarah Dillingham
Staff always willing to help. They go above and beyond
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May 2020 by SpongeBob and Friends
I had previously left a 5 star review, however after today its a zero if possible.During this Covid virus I was able to open an account over the phone.Yet they refused to allow my husband to add me to his account even by going thru drive thru.Said we would have to wait until Libby reopened.We've been with this bank over 14 years.Demmi, Dennie whatever her name is was short and abrupt.If I can open an account without going in the lobby surely he could add me and online banking in the drive thru.We will be changing banks.We already use Navy Federal for the Major money.
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January 2020 by Keri 1011
Why would you be closed on Saturday. I don't get off on Friday until you guys are closed, so I have to wait until Monday before you guys cash my check. It's real inconvenient.
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August 2019 by David Ellzy
They never disappoint
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June 2019 by Donna Newkirk
My husband and I have been customers for 14 years with the Brunwick Branch..Everyone who works there is amazing, kind and goes out of their way, they treat us like family.We highly recommend them.Each and every one always puts a smile on our face.
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September 2018 by Andy Tuttle
A pleasure to bank here. Although old times are often long when calling, you can't beat the service. 😀
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April 2018 by David Young
I have used a few banks in Brunswick. This one has great customer service. I will have questions and they will find the answer for me in a prompt time. They make me feel as if I am important to them and not just a number. Everyone is always smiling and happy. I do not feel like they are trying to steal my money. Like the case of one of the banks in Brunswick did to me. I very comfortable having my money in this bank. UPDATE I learned that this bank treats the employees like they are dirt. Amanda who was my to go to person has left the bank. However I followed her to 5 star credit union on Altama. I have been with them for 6 weeks. I have exceeded the amount of money in interest that I made in one year at Heritage Bank in 1&1/2 months. So I would suggest that if you want to make money in this economy, try 5 Star Credit Union. The ladies are very helpful and cheerful. One issue is they are extremely busy. That is a good thing, in my opinion. They must be doing something RIGHT.