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February 2024 by Chris_Mijit on TikTok
Healthy and great taste. Used to be a favorite of mine, but they keep raising their prices AND reducing portion sizes. their loyalty/rewards program could use a massive overhaul. better tasting smoothies than smoothie king and a much better value.UPDATE: 10min+ drive thru, and they took off the best menu item chicken caprese!
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January 2024 by Bianca Quijano
1st off let me start by saying this place really disappointed me. I ordered a chicken wrap & my chicken was undercooked & cold. When I told the manager she seemed annoyed & said she can make it again but I had already been waiting almost an hr for everything else . I sat down & attempted to eat the other half of my wrap but that chicken was also raw & was even missing a topping I asked for. At this point I asked for another 1. I sat back down with my family & waited some more. I waited so long I got up to ask the manager how much longer & she became very rude & started raising her voice at me to the point where 2 employees were holding her back. I hope this store has cameras & can see her behavior because she clearly needs to learn proper customer service skills. She says she felt I was rude & I never once cursed or raised my voice at her. I was very calm but a bit upset. I never write reviews but, felt I was treated very poorly tonight & would like to warn other about this place . On top of this she claims she didn't know she charged me a tip I never agreed to which she then offered me a shake instead of refunding me the $. I would've tipped even more if the service provided was appropriate but , I will never come here again . I didn't ask for a full refund because apparently that's not an option at this place . There was a gentleman sitting down eating his food & told me he couldn't beleive her attitude. My husband was outside waiting for me & had to walk in to see what was happening since he saw her arguing with me through the glass windows.
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January 2024 by Jake Walker
Waited at the drive tru speaker forever and kept being told to wait. I just left terrible customer service. I don’t blame the employees I blame
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October 2023 by Kadie Brown
Waited forever in the drive thru, my corn bowl was smooshed flat, my wrap was so terribly wrapped that it all fell apart when I opened it.
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October 2023 by Gabriella Davis
The food was good. I got the turkey-cheddar wrap. My smoothie was also great, I got the kiwi-quencher. Me and my friends went here about 3 days ago. We would definitely recommend this place and would come back if we lived here ?.
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October 2023 by K P
Service was friendly. Restaurant is clean. Other than the two females working who had extra long hair that wasn’t up everything was good. The blond had hers half up and half down in a hair clip. The other girl had VERY long loose dreadlocks. It’s been a long time since I worked in the restaurant world and back then we had health inspections. Maybe it’s different. Overall, the food was great as it always is.
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October 2023 by Estella Mccoy
I'm not sure what is going on with the Canal RD location, but the last few smoothies I have ordered have not been very good. I typically order the Detox Island Green and the last ones I ordered did not have any flavor to them, it was seriously missing the Ginger, Pineapple and Mango. It was as if someone just put the Kale and Spinach in the blender with water and no ice. If this keeps up, I won't be back. Plus it wasn't busy at the drive through.
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September 2023 by Mike Phillips
Avoid this location. Waited over 45 minutes for two smoothies. Would have simply walked out but had already paid for them on the app. If you ask any employee a question about the status of your order, then expect to be treated with ambivalence and disrespect, or simply ignored altogether. The air of entitlement and superiority rivaled that of a Starbucks Barista. I don't expect the courtesy that Chick-fil-A is known for, but I also did not expect a training ground for the next batch of DMV clerks.
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August 2023 by Ashley
I have been going to Tropical smoothie for 3 years now; I'm from Florida and we have them everywhere, I order the Chicken Pesto Flatbread, with chips and an Island Green, these are my absolute favorite things on their menu.
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August 2023 by Chad J.
I've eaten here a few times now and haven't been disappointed. The wraps are delicious. Personal favorites are the Thai and the Caribbean Jerk wraps. For sides, you can't go wrong with the maple sweet potatoes or the jalapeño corn. As for the smoothies, I always go with the Açaí Berry Boost with chia and whey. Download the app for freebies. Overall, a delicious healthy fast food option and you can order ahead on the app. Love it! The salads also look delicious. Need to try those at some point.
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August 2023 by Elizabeth Hollington
Fantastic service. So we thought they messed up our order, which was fine cuz they were busy and they happily remade it, well turns out we just didn't know what we ordered and mixed our sandwiches. I felt bad for making them remake something they did right in the first place. But they were so happy to make sure it was right that i thought they deserved a review for their labor. SO the staff working around noon on August 11th are the top tier customer service!!!
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August 2023 by Elizabeth Buczynski
Fantastic service. So we thought they messed up our order, which was fine cuz they were busy and they happily remade it, well turns out we just didn't know what we ordered and mixed our sandwiches. I felt bad for making them remake something they did right in the first place. But they were so happy to make sure it was right that i thought they deserved a review for their labor. SO the staff working around noon on August 11th are the top tier customer service!!!
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August 2023 by David Treadwell
I hate smoothies I just drove by going to Panda Express so I’ll take this opportunity to say I don’t like smoothies!
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August 2023 by Jenni D.
Young kid making food wiped the side of his nose with his gloved hand and continued to make food . Young girl making smoothies doesn't have her hair pulled up off her neck it's just down her back. I'm pretty sure health code is shoulder length hair or longer needs to be pulled up. Should be a law to wear a hair net but I don't make the laws.
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June 2023 by Ken “Air Force Ken” C
Wonderful staff this morning. Full of smiles and eager to help.I love that.Food was really good too!
