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November 2023 by Juan Sorto
I did not find what I was looking for, but the employees were friendly and helpful when I approached them. They definitely have a lot of products, and if you don't want to go into the bigger hardware stores, this is a great place to get in and out. This location is conveniently located by Buford Dr. and Brasleton Hwy near 316 and downtown Lawrenceville.
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November 2023 by Anna S.
I walked in and found the closest employee. She was very friendly, smiled and helpful. She directed me to the right place and I was taken care of. This is a great place if you want attention and not feel like a number.
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October 2023 by Mike the Merciless
In general I really like this store. Friendly service, employees who actually seem to know what they are talking about, and a remarkably large selection for a relatively small store. I get a little overwhelmed when I walk in because there are so many cool products jammed everywhere you look. The only downside is that like all Ace Hardwares they are priced high. I’m willing to pay more for the better service, but Ace seems to really push just how much more I’m willing to pay.
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October 2023 by Paolo D'Abarno
Luv this place, it's a guys place for everything, including Green egg and accessories. Got parts and repaired my Stihl stuff. Been going here and the previous location for over 20 years.
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September 2023 by Tracy G.
priced a part for my toro mower a few months ago went back to order the part and it had went up 400 dollars, I honestly thought the gentleman was joking and when the shock wore off he was serious, I got the part number from him went home pulled up Home Depot's website and ordered the exact Toro part for 400 dollars cheaper and free delivery, ordered it on Monday it was in my driveway on Thursday of that same week. Ace said it would be a minimum of 2 weeks to get it. Ace is a big corporation like Home Depot, why such higher prices I don't understand, it definitely pays to shop around.
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September 2023 by Jarred Khan
Amazing experience in the paint section - Joe was so knowledgeable and helpful he made the whole experience very easy and smooth.We definitely coming back!
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August 2023 by Joseph Bazonski
Other than the fact my original message was not returned. They had an oil cap for. Very old Stihl on hand and I was able to pickup when I was in the area. Otherwise 5 stars. Ace has always had excellent inventory IMO, and others a well.
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August 2023 by Joselyn Lagares
I just want to say thank you to Steve for helping me with my car keys today. He was so helpful and did everything he could to get my keys to work. Your hard work is appreciated.
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August 2023 by Justin Craft
Called to get work on an air compressor, guy kept saying we don't work on Husqvarna, I kept saying I had a Husky, he said either way, you just need to Google it. When he was informed, that's how I ended up calling him, he just said I don't know. Last couple of repairs here have been spotty at best with chainsaws and mowers. Maybe fix the search results. I keep trying to support this location and small business, but it has been tough, something changed when you changed locations.
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August 2023 by Kimi C.
I had a very specific problem to solve with our gas grill and I was SO stressed out after going to Home Depot and Lowe's (where I was flat out ignored) . So then I went to S&S Ace Hardware and was immediately greeted by at least 3 people when I entered the store. EVERY person that works there offered to help and took the time to even provide a translator to help my friend Juan find the correct parts to fix the grill. I cannot express how much of a relief it was to have this personalized customer service -- especially in contrast to my terrible experience at the other stores. Thank you to ALL that helped us with this issue! 10 out of 10 recommend going to S&S Ace Hardware! I will not be returning to the other 2 stores.
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July 2023 by Lon Bedillion
Purchased on line. Paid for product plus shipping cost. Produce ordered was not item received. As directed took it to Ace in Buford. Tmkeep on mind their error....they credited productbut not shipping cost. I had to pay for freight. It was their error and I should not been to do so. Bad customer relations. Watch your step here.
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July 2023 by Stan Breon
Usually Ace is my go to for serious stuff that HD doesn't have. This time, even given the model number of my mower, gave me the wrong air filter. No biggie, just a mistake. Went back to get the correct one and needed a handle bolt as well. Didn't carry the correct one, and don't carry the universal one. Stopped by HD to get fasteners, etc to build my own, lo and behold they carried the universal! Not sure what's going on ........
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July 2023 by Gregory Everett
I have a 23 year old Murray lawn mower. They had the intake gasket I needed.
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June 2023 by Courtney S.
I called and visited MANY different hardware stores for help in fixing the chain on my Greenworks chainsaw and no one was willing or able to help me. S & S Ace Hardware was very helpful and gladly took a look at the chainsaw for me. They helped guide me to the correct chain, replaced the chain and even cleaned it up for me. After all of this they only charged me the price of the chain! They were incredibly kind, and knowledgeable. Thank you for your great customer service!
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June 2023 by Viktor Gutsu
Went here recently and the service was outstanding. They're quick to help and answer questions. I will be returning.
