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October 2023 by George
Quick. Easy. Friendly
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September 2023 by Tiffany Tejedor
If 0 stars was an option I would give it that at best. This place will be getting a law suit. They are rude, RACIST, and unprofessional. They did not accept my load due to "not having a tag" when I have the tag on the trailer and have pictures for proof... Then they changed the story to not having a trailer number. The trailer number is stated on the registration, they would not "accept" it. They broke my trailer seal, and put a new one on written in PEN!!! Not even typed professionally!!! As I was waiting for dispatch to give me instructions on what the next steps are to fix the issue, they called the police to have me escorted out of the parameters. We will be contacting a lawyer. The employees need serious re evaluation. DO NOT COME HERE!!!!!! As the supervisor to this warehouse I would be absolutely ashamed to be a part of a company like this with employees who act this way. For all of the people disappointed and angry with this place.... matters will be addressed and taken into action after what I experienced. Believe that.
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August 2023 by Rodney Wrice
Very nice workers and fast pickup!!! Thanks Best Buy
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July 2023 by Donnie Wynn
If your a truck driver go the other way. These are some SLOW MFS!! Ill never accept a load that gotta come to this place. And not to mention i had a app time and im seeing trucks pull in and get unloaded and leaving and im still untouched
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June 2023 by Danielle Slaton
Undoubtedly a difficult install, Courtney and Marcus were able to pull it off flawlessly! They were nice, super helpful, and handled everything professionally. We appreciate them so much and we looove our new fridge!!
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May 2023 by Bobby Wilson
Drivers have to stand outside the guard shack with not protection from the weather just to check in.Once you are assigned a door you ha e to back in and walk to door 328 and leave your paperwork. When they get you unloaded they will knock on your trailer and the paperwork will be inside the trailer. This place has no lighting around it and box trucks running about 40 to 60 miles per hour through the dock area.very unsafe place to deliver too.
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March 2023 by Amberlynn King
Arrived 5 am for a 6 am appt . Guards was nice, got a door , took the paper work inside left it in the box , 1 hr later heard the tap on the trailer and I’m gone! 1 lane in 1 lane out - Do not pull up so far that trucks can not get out . There is a small sign to the right that tells you to stop and wait for gaurd. There is a few overnight spots at the bottom of the hill and you can park on the road leading into best buy. Hope this helps
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February 2023 by Kimberly Schreiber
Why oh why didn’t I read the reviews! The number of one star reviews is astonishing. Rude customer service, lonnnnnnng wait, “workers” are standing around while there is a pick up line out the door. They have hilarious motivational signs on the wall in front of the people that are literally doing nothing. Warehouse pick up is NOT what you need. Go to a real store or just have it delivered. A hundred one star reviewers can’t be wrong. And? If you need help loading the answer is NO (which is completely different from a real store).
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February 2023 by Ian Gordon
Had a 5:30am appointment........they were banging on the side of my truck at 4am........was told they were not doing appointments and it was FCFS..........got to the front of the line, where GardaWorld security called the police........Very disorganized
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February 2023 by Shelly Plunkett
I arrived 40 min early, the line to the guard shack was crazy long. Sat outside the guard shack for 30 min waiting for a door (this is a 6am apt) than finally over 1hr 40min later I got backed into a door. You have to bring the paperwork to another door- no lights, tripped over garbage on the ground because the dubstep is in front of the door! All Best Buy’s so far have been terrible! I went into sb when I pulled in to say the least because I’m sure it won’t be under 2 hours. Oh and beware of 60mph box trucks.
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January 2023 by Eric Haws
I'm a driver doing a delivery here. Showed up for a strict 0800 appt @ 0700. Got a door right away but still took them over 3 hours from my appt to get me unloaded. They definitely don't care about the drivers time and hours here so be warned!
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January 2023 by Zahir khan
This is a huge warehouse. I would say if you can avoid picking up orders here. It is a very good place to pick up massive items but you are better off shipping it to your home.The front desk lady is kind. But if there are any delays it is purely because they have to find the right person to bring the item to you. They will most likely prioritize the semi trucks.Be patient if you are picking up here save like half a day for it if necessary.
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December 2022 by Paola Cisneros
I can't believe Best Buy made me come to this place... Save time (im talking about HOURS) and just have ítems delivered to your house if shopping at Best Buy Mall of Georgia. Giving an extra star bc the employees were super nice.
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November 2022 by Joe Van
They treat truck drivers like garbage. On time for your appt ? Doesnt matter, they'll still make you leave and come back. Just sitting here watching big rigs being turned away.
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November 2022 by Furex Loads
Worse place I've ever seen. Rejected trailer because shipper did a mistake with trailer # on BOL. Shipper resent corrected BOLs and they still rejected because it was in the email, not printed. Once the driver got printed BOLs they rejected because he was 2 minutes late after the grace period. They disrespect everything they can. The security is refusing to give their names because they are afraid of consequences for not doing their job. Avoid at all cost
