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November 2023 by Alma Lopez
All Burlingtons are short staffed so waiting in line for 20 minutes for a return is the norm. However, the cashier who claims to be the manager “Linda” (older African American woman), told me that I could not make a return from a store that is less than 8 miles away from them. I made the purchase 2 days ago and tried it on at home and that was that. The Buford Burlington is closer to me and I’ve always returned other items from other burlingtons to this store. The receipt which Is not at all wrinkly, would not scan. She told me she could not type it in because they did not have the shirt in inventory- which is a LIE! The same shirt is at the front cap in the woman’s department at this store!!! She’s lazy and when I asked which 1-800 # to call, she told me “look on the receipt” and it was not there, and I told her to show me… she couldn’t find it either, so I don’t know why she would tell me it was on the receipt!This Burlington is going down fast because of people like her.UPDATE: it’s the same day, however it’s 5:30 PM, and I returned to the dreadful Burlington at Sugarloaf mills. The cashier could not scan the receipt so SHE TYPED IN THE NUMBERSand everything popped up!!!!!! (See 2nd picture). I told her what Buford store said/did. She said that was inaccurate, there is always a way to manually pull the receipt up if you have the numbers.So I Just called to see what the Buford manager’s name is and they told me it was Rochelle (I even spoke to her to confirm the voice). So anyone who encounters “Linda” be aware that, that might not be the actual name (again maybe, maybe not)
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November 2023 by Kyree R
Malgalene needs an attitude check. She spoke very low, being hard of hearing made the transaction difficult. I asked for all security tags to be removed, she got upset about that, then I go to walk out for the alarm to go off because ... She didn't remove All security tags. Then she had the actual nerve to get upset about it. And she was pointing rudely instead of using her words with 0 direction on what action she wanted me to do.Incorrect sizes on the shoes made it difficult to enjoy shopping and find a shoe.
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November 2023 by Jada H.
Found a few nice sweaters, blouses, and even a pair of shoes for work at great prices. Name brands like Calvin Klein, Tahari, Adrienne Vittadini, and Unisa all at great values. The store seemed well stocked but some areas were a bit disorganized. You do have to dig/look through a lot of low quality items to find nicer quality items. Checkout staff was efficient but not friendly. Will visit this location again since it's close to home.
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November 2023 by Buh
Got a really cool hoodie here for a super good price, but couldn't find any clothes that fit XS for me. Besides that, this place has really good prices and a diverse selection, so it's a perfect place for budget finds if you're size S and above.
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September 2023 by Jose Moleros
Had the worse experience with the Manager Linda (used the wrong name) , very unprofessional.Decided to not allowed a returned that was purchased 2 days ago. Claim it was wormed while it had tag and Price and stickers still on the item.**By smell and looks was her judgment.
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September 2023 by michael chamorro
Great prices on clothing. Large selection of pants shirts etc. Shoe selection was insanely limited however. Paid 20 bucks for and expensive looking set of dress boots. Worth it.
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September 2023 by NATA STOYAK
Nice store to get quality clothes at discounted prices. However, only one fitting room is open. Also, I hurt my leg big time bc the shopping cart stopped/blocked when I was walking with it :((((
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August 2023 by Annie Varghese
Waited in line for almost 2 hours . They had 8 registers but only 3 were open to work . By the time it was my turn, they had only 2 cashiers working . The line was wrapped around to the back of the store .
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June 2023 by Martha Murray
I found some good bargains in designer perfumes. They are holiday gifts. Yahoo!
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May 2023 by Mary Wilson
Place has alarms going off everywhere and employees just ignoring them. I found quality items but it took forever to check out. Long line only one cashier. I went to two ladies standing around with name badges ask them to send some up upfront. They claimed no one else knew the cash register and the next lady didn't come in till later.
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May 2023 by Darcie M.
Fitting rooms aren't open...don't waste your time shopping there. Unbelievable!!!!!!!!
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April 2023 by dymond peeler
This has got to be another store short staffed and little customer service experience. I walk in the store and the manager and employee are arguing meanwhile the manager on the phone and it's a line of people. I will never return to this location.
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April 2023 by Tenesha Boyd
Google says they close at 11pm, sign on the door says 10pm, arrived at 9:30pm and they wouldn't let me in.... that really sucked after I drove all the way from Dacula
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April 2023 by AMINAH
I REALLY wish that this store was more organized. There's just "stuff" all over the place! However, there are DEFINITELY good deals too...
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March 2023 by Tony T.
Always great selections and deals. It gets busy at times and the store gets destroyed by patrons but don't hold that against the store. Folks come and treat the place like a flea market what do you expect?Great deals, great finds, great location so we don't have to go all the way down to Duluth anymore!