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August 2025 by real gene White
Don’t tell them what’s in the package. Anything of value could get stolen like my diamond necklace for my daughter did the girl clerk said what’s in the package get Insurance didn’t tell me it had to be signed received stole the diamond necklace as soon as I walked out, my daughter said there was no diamond necklace in the box She received. I called headquarters. They said it has to be signature guaranteed for the insurance to cover never tell them what in the box when they ask in other words never tell them the truth as long as it’s Nothing dangerous or illegal ? I did go back and confront the girl and she said it was probably the driver stole it. I haven’t used FedEx since I go to UPS now
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July 2025 by Kathy Daniels
Not only was my packages delivered to the wrong address but the wrong subdivision. Bad customer service when called.
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June 2025 by Sean Motise
Great staff. Very helpful and quick to get you out the door. Thanks guys. You're awesome
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June 2025 by Taisa Levkovskaya
I’m extremely disappointed with FedEx. I was not able to get any information about my package because, according to their policy, only the sender is allowed to contact them regarding delivery issues.
After nearly a month, I found out that the FedEx driver delivered my package to the wrong address. We went there ourselves and were told that someone had already taken the package.
The store refused to refund me because FedEx marked the package as delivered.
As a result, I was left without my package and without my money.
Be very careful when using FedEx — there is no real customer support, no responsibility, and no help if something goes wrong
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May 2025 by Cat Williams
It’s nice to walk into a business and be greeted and Jasson offered his assistance right when we walked in (2:30 PM). Gave us all options (times and prices) of getting envelope delivered as soon as possible to a small town in Oklahoma. Was told “by 5pm tomorrow”. It arrived around noon. Great service. We had been at UPS prior to FedEx and they weren’t friendly, more expensive, and uninterested in assisting us. Breath of fresh air. Thanks.
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April 2025 by Nina Lynn Amrozowicz
Associate named Ashley at FED EX Store is So Customer Service Profesional Goes Out of her way to help and keep Customers Happy and get their things need taken care of and on their way out! Thank you Ashley and her Other Associates for helping all of us Customers. Hope they promote you and good things come your way!
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April 2025 by sergio w
Great service
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March 2025 by Dhiren Patel
Went into store about 30 minutes before closing. Was helped by the manager I think(heavy set Caucasian woman). She was friendly and showed me how to use the printer to get copies from my USB drive.
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February 2025 by Latoya Gordon
My experience this morning was great! Thanks Jasson 🙂
Literally less than 6 minutes or less. And Jason was very polite and friendly.
Most of these places they are rushing or can care less about friendly service or to just share a smile.
This location is my choice for now on for delivering my packages to friends, family and my business.
Plenty of parking and a clean lot. Thank you🙏🏾!
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February 2025 by Erica Simpson
I needed items printed for an interview. I had been to two UPS stores prior to my stop here; one was not open and the other had issues printing. I came into FedEx Buford and was met by Brooke. She could tell my anxiety was high (at no fault of her own). Brooke was beyond helpful, took care of my needs, and wished me luck at my interview.
I wanted to thank Brooke for her time and patience. I got the job!
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November 2024 by Derek E
Excellent service, I was helped by Brook, she was very friendly and helpful. I needed help printing tons of pictures for a scrapbook. 100% recommend for those who need a place for printing!!!
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November 2024 by Greg P.
Walked in to have some new company signs made, & mail some stuff. Amber the assistant manager was very helpful, informative, & professional. It didn’t take long at all I was very happy with her assistance and how fast it all was. 🙌😁
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November 2024 by Becky Abernathy
Called and told order was ready. Get to store and order isn’t even started. Wait 30 minutes for the laminator to heat up because it wasn’t even on — at 1:30 in the afternoon. Horrible customer service. Never again.
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September 2024 by Customer Service
Brook is a super star employee, best service I’ve received ever at FedEx!!!! Thank you Brook
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August 2024 by SJ Lee
What on earth should I do with deliveries that ignore the shipping option?
