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February 2024 by Sonya Mueller
Best customer service! There were plenty of sales people to help, and everyone was so friendly. I'll buy all my athletic shoes from them.
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October 2023 by Osvaldo Garcia
Good shoes
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June 2023 by Sofan Taken
I like shoes
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May 2023 by nicole scarborough
Wish I could check a ZERO. Worst customer service. Associates are more concerned with entertaining each other than helping customers. I had to get the attention of an associate then waited 20 min because I was trying not to have my blood pressure shoot through the roof. Ended up leaving without help.
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April 2023 by randy cruz
Worst footlocker I've ever been staff in there don't care if you buy or not super rude manager laughed when I went to her to complain about it her employee never going there again and if you reading this take my advice go somewhere else
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April 2023 by Steve
Expensive, expensive, expensive! Plus it seemed like it was a bother for the employees to help you. If I'm spending the money that they charge for shoes I better get good service. Needless to say I didn't buy anything and most likely won't be back.
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April 2023 by Jordan Marnell
If no stars was an option , I would give it. Don't get me wrong, their sneaker selection is amazing. The manager in the House of Hoops, Gabrieal Williams, store #308878 was awful! Stood around talking to another employee the entire time, talking about outside trash. My son wanted a size 11.5 KD's and we had to go to her and she says they only had size 12. Without even then asking him what sneakers he may like that they have in his size. She just walked away. Then, I found a thing that measures your foot under the little cushion seat and I had my son measure his foot and we found he was in a size 10.5So , had ro ask her again as she stood there litterally looking at us, clearly knowing we had to ask for her help again. This time , we said please check for size 10.5Of course they had them. Now, if she would have measured his feet or tried harder , she would have known and got the sale. I bought the shoes anyway because he wanted them but when the person at the register asked us who helped us.....it was NO ONE! I wouldn't expect this from a manager accountable for sales. I am extremely mad. Paid my $170 and ran out the store!!!! Terrible management.
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February 2023 by Lewis Thomas
I would highly recommend this location. Joel offered top customer service!! He help me find the right shoe that I was looking for!! Definitely going back!!
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February 2023 by t harmon
Great staff. They have a lot of youngsters in there and they get it done. Very proud of the staff there. Gives me hope in our younger generation. They're always packed and they do their job with a smile on their face. Don't seem like a lot to ask but those that know about these new age kids will agree that it's amazing.
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February 2023 by Stephen DiNofrio
The staff was attentive and helpful. We found the shoes we wanted and the checkout process was swift and painless.
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February 2023 by Rosa Martin-Ellis
Poor customer service. Employees look as if they didn't want to work.
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February 2023 by Vincent Jenks
My mark of a good store, of any kind, is service. I got what I expected from Foot Locker - no one would give me the time of day, even though it was pretty slow in there. I was buying shoes for the whole family, but I guess you didn't need my business.
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August 2022 by Jhaunai Priester
Came here to inquire about a shoe. Asked an employee for help and they never came back out to help me. Blatantly ignored me and my question. However, I was able to get ahold of the manager and she was very nice and helpful. Only gave it 3 stars because of the managers help. Rest of the store can do better.
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August 2022 by arin adams
I had a bad experience waiting over 40 mins for a shoe. But thanks to Victoria she has phenomenal customer service she is the only reason I’m giving a 4 star.
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August 2022 by Robin Lewis
The store is shocked but it's lacking customer service!! I was there for about 30/40 minutes even tried on 2 pair of Nike's however no one spoke or asked if I needed help so I left!!!!
