-
January 2024 by Herman Mitchell
Went to Kay Jewelers today. Purchased a sterling silver diamond pendant. Saw a beautiful lady by the name of Kelly. Absolutely amazing. Ask for Kelly. She'll make spending your money worthwhile
-
December 2023 by Amber Dior
Tran was Amazing. My sister and I were just passing through the mall when I remembered my boyfriend mentioned he wanted to buy a gift for his mom from Kay's. He sent me pictures of pieces online that he liked. They didn't have them in store. However Tran was patient with understanding his request. His budget and taste. She answered our questions and showed him several options while I had him on facetime. I appreciate her flexibility with offering great service to him although he wasn't physically in the store. Thankful we found a necklace we believe his mom will love. My boyfriend is a Kay's customer with a 'profile'. I look forward to creating one of my own in the future. Tran I'll be back to see you soon.Merry Xmas :-)
-
December 2023 by Zach Todd
Kellie was absolutely the most amazng and took her time! She helped us and answered all the questions we had the staff couldn’t have been any kinder! We will definitely only be doing business in this location!
-
December 2023 by Hollywood Coe
Great experience, I didn't buy anything but Tran was my Jewelry consultant and she did phenomenal! Will definitely be back!And I came back! Katrina helped me this time and the experience was just as great. I bought a bracelet this time and she even wrapped it! Katrina is excellent and deserves all the praise. Go see her!
-
December 2023 by Layna
Katrina was awesome. She was very kind and patient, as she took her time to help me find the perfect necklace to give my mom for Christmas. I am grateful for the excellent service that I received from Katrina today.
-
December 2023 by JoAnn Lee
We love everyone on the staff they are so pleasant. A great staff always starts with the top. Keep up the great work ladies :) I hope my daughter loves the set.
-
November 2023 by Rebeca Ruelas
Doris did a great job! Very knowledgeable and kind! She is beautiful in every way! She help pick the perfect ring and remembered all the details to make this process the most easiest possible.
-
October 2023 by shad :D
I was going to give Ms. Robbie a review for helping me with my recent purchase at Kay but I noticed a comment that is not very nice about her. She is the assistant manager not the manager and I believe she is the kindest lady that ever helped me to find my mother the best gift. l recommend Ms. Robbie when you shops here, she will take good care of you!
-
October 2023 by Darius Spencer
Doris was great helped me pick out my 10 year anniversary ring for my wife which she loved. I also was able to find earrings and a necklace for my daughter. She was a big help and I recommend her to anyone shopping at Kay's at the mall of Georgia.
-
October 2023 by Tammy
Katrina and Robbie were amazing in helping me finding a Ring today! The whole team at this Kay store are very welcoming. Looking forward to my ring inspections!
-
October 2023 by Peyton Holman
Roz and Catrina were AMAZING!!! They went above and beyond to make sure I got my dream ring and were so kind, patient and helpful! Exceptional customer service and I will definitely be back just because of them!
-
October 2023 by Shota Suzuki
If this is your first time getting any sort of jewelries, I’d suggest talking to Kellie! She is an expert in both diamond specialist and customer service! I purchased an engagement ring here, but I didn’t know where to start because I have never bought jewelries before. Then Kellie guided me with a very understandable and sincere customer service! Excellent experience here, I’d recommend people in the future!
-
October 2023 by Bryana Graham
I had been ring shopping for a while and on this particular evening, Doris came to my rescue. I went to many different jewelers in the mall kind of price matching and weighing my options out. Little did I know that Kay Jewelers was the last jewelry store I would visit. Whilst being undecided and having a very strict budget for my first luxurious purchase for myself, Doris came in and saved the day. She was super lax, not aggressive or pushy, very informative but not too persuasive with her tone. She took her time with me and gave me space to even decide on the few pieces I'd picked up. Never did I feel compelled to even let her know what I planned to do. I went home later that evening and couldn't stop thinking about the ring that was suggested by Doris and decided I couldn't live without it. So I got it! I want to thank Doris for being so patient with someone who isn't nearly as patient, and for allowing me to just process what seemed to be a huge deal for me. I also want to thank her for not being too pushy or leaving me to fend for myself when learning that I wasn't in the market for something extravagant. I appreciate the time she took to explain the details of the rings that caught my eye and giving her honest opinion when it came to ring care and maintenance. Thank you, Doris & Thank you Kay.
-
October 2023 by Madisen Frye
Kellie was amazing to work with! It had been quite some time since I brought my wedding rings in to get cleaned/inspected and she was so patient as we tried to figure out which account my rings were under. She was such a pleasure and helped get me in and out quickly as I was in a time crunch.
-
September 2023 by Bang Nguyen
I went in a few weeks ago with my boyfriend. We were upfront about our price range and what we wanted to find. Robbie was amazing! I didn't feel pressured to get anything I didn't want, and as a sales associate she was so understanding about our budget. Wonderful customer service and care from Robbie!! Would highly recommend stopping by.
