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February 2024 by Stephanie Nash
Wish I could leave zero stars! 7pm on a saturday. AND YOURE CLOSED!?!.. online says they're open. We drive all the way for a nice family meal since we were craving some fried chicken.... and you're closed. Complete B.S.
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February 2024 by Melissa B
I wish I could give negative stars. Ordered the family meal. 8 tenders that were definitely left over from lunch, 8 pieces of chicken and a couple sides. The tenders were SO DRY AND HARD y'all. And small. Omg no one could eat them. Chicken was dryyyyyyy and gross. Fries were old and soggy. The biscuits! The biscuits were light and old and dry. One even had some weird stuff on it. Ugh. For how expensive they are im surprised at how disgusting the food is. Save your money!!!! This place sucks.
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January 2024 by Donald Enderle
The pot pie was delicious! So good to see it on the menu.
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January 2024 by S U
Every online order, they come up with missing items, like, no fries, no wings , no sides… always they have excuses. Today, my pick up was 6:30pm and i am waiting almost 30 min for my food, they are saying they need more 10/15 mints. Same excuse, we dont have extra crispy chicken….
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November 2023 by Jabez
Cashier was rude and rushing my order, and rolled my eyes at
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November 2023 by Garrett Johnson
I was so impressed with everything about this kfc that I went on to leave a review. I was very surprised to see so many 1 star reviews. I'm not sure who hurt those people but my entire experience was great. Fast friendly service, delicious hot food, and constant absolute fire coming through the speakers.
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November 2023 by Christina Pass
Their grilled chicken is delicious! Yes, I said "GRILLED"! I use to be a fan of KFC original recipe but a string of bad experiences including inedible chicken, poorly prepared sides, and bad service at a different location made me want to avoid KFC for over 3 years. My husband wanted KFC tonight, but I didn't really want fried food. However, I saw the sign said Kentucky "grilled" chicken. I didn't see grilled chicken on the drive-thru menu board, but they confirmed they have it. I ordered a two-piece box, and it was hot, moist, and flavorful! The green beans were well-seasoned and cole slaw slightly tangy and good too, and the biscuit was hot, fresh and flaky. His original recipe meal with mashed potatoes was good too. We will definitely be back soon!
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November 2023 by Don Joyce
On 10/20/2023 ar 6:30 PM after driving 7 hours from Kentucky we stopped at this KFC in Buford, Ga for take home. After ordering and paying for 8pc meal we decided 2 3pc dinners would be better. We were told they couldn’t change order because credit card had already been charged. Asked him to refund card and recharge the card. He said that would mess up his nighttime closing. We said just cancel and refund our card since we had not received our order and it would be 10 minutes before biscuits were ready. The manager opened the register handed my wife $29.00 cash and said here’s your money now get out!!!! Needless to say KFC lost a customer!!!!!
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October 2023 by Jim W.
The location at 928 Buford Drive in Lawrenceville GA (next to McDonald's) took almost 45 minutes to get my order together this evening. My order was an 8-Piece Meal that includes 2 sides. Nothing special, nothing out of normal. The time stamp on my receipt was 6:12 pm and I walked out with my food at 6:50 pm. The date is 10/28/23 and my order # is 106920, in case any is curious. This is a corporate store which means it is a duel with Taco Bell. I recommend you stay away! The food was tasty tho!
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October 2023 by Sarah H.
Rude manager and workers, had to wait OVER 10 minutes for food that should've been ready and they made me pay beforehand. Never coming to this location again.
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October 2023 by Angela Lunsford
I am not sure about the service, but I am sure about the food. When I was young, this place served the best chicken ever. However, things change, and this is unfortunately the case for KFC. The chicken is greasy, and it tastes nothing like it used to back then.
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October 2023 by Pascha Nixon
This Location A Mess. I worked Fast Food As A Kid And As Teenagers Provided Better Customer Service And Fresh Food To Customers. I ordered at the drive through and was never told there would be a wait on my order. The person at the window which looked to be a manager took my payment gave me my card back and never came back to the window. He never said there will be a wait on your order or anything. After 10-15 minutes or so he comes back and says please pull up your chicken is cooking. I wait about another 10 minutes nobody brings food. I go in it was ready the manager nowhere insight not even concerned about the excessive wait for 8 little weird looking chicken wings. Not only that the bread on my two chicken littles I ordered was hard as a brick the bread was extremely stale. To have a person wait as long as I did for stale food is just crazy. You guys also made me behind schedule for a meeting ASK a customer if they want to wait for things to cook first especially when they just end up with stale food anyway. They probably hadn't even dropped the chicken when I was sitting at the window forever and they only asked me to move up and told me the chicken was cooking when cars been to pile up behind me. Just annoying and Unprofessional With Nasty OLD FOOD
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October 2023 by DeeDee Johnson
Service was fast and accurate. I ordered the 8 spicy wings and they were horrible! All fat and no meat. No thank you. Never gain. The cole slaw was good. That's it.
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October 2023 by Ira K.
Incredibly rude employee. I forgot to order something at the drive thru speaker so I added it at the window. This employee is giving me attitude that I needed to order only at speaker. It was as though he wanted me to drive back around the building to the speaker. This was the last time I will ever go to a KFC. It's seems like Chick-fil-A is the only fast food drive thru that actually treats their customers with respect. If these companies can't find respectful employees they should just close up.
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October 2023 by Bryant392 M
Worst KFC I’ve been to and will not be going again short wide lady w glasses order taker fix customers food w her thumb in the sides while fixing them, no gloves on and place people’s food down and say nothing ask for manager and he’s in back running his mouth but wouldn’t face someone up front. Very unprofessional workers that don’t care about customers or being clean fixing people’s foods.
