-
June 2024 by Michael Martin
Always helpful. Works with me on pricing and polite and personable folks.
-
April 2024 by B
Takes 3 trips to finally get your prescriptions. The staff is rude and it takes days for refills. It takes 3+ hours to get prescription once turned in… way too long!
-
April 2024 by E
The pharmacy MANAGER took 5 hours to get a prescription filled. Because my surgeon’s office hadn’t received a call from the pharmacy to clarify the RX, the pharmacy MANAGER called my surgeon’s office liars! Then threw my things and said he wasn’t going to speak to me. Really? His behavior is unacceptable.
Kroger, you have really slipped in customer relations.
Moving my business and prescriptions!
-
March 2024 by Lavanya Gouri
According to my doctor's prescription, I needed a certain quantity ofmedicine. However, when I went to the pharmacy, I found out that theydid not have a bottle size that could hold the complete quantity ofmedicine prescribed by the doctor. Consequently, they provided me withonly a partial amount of medicine, which was not sufficient tocomplete the treatment. As a result, I had to go back to the pharmacyto request another refill and pay the same amount again, even thoughit was not my fault that they did not have the appropriate bottlesize. This meant that I had to visit the pharmacy twice for the samemedication and pay twice the original cost, which was a significantinconvenience for me.
-
April 2023 by Kurt Swygert
They are the most rude and unprofessional people I have ever seen. They mess up and do not give me the right amount of medicine and put off as my fault cause it doesn't inconvenience them. Then they tell me that its on backorder and the insurance want cover cause they messed up its a joke. If anything happens they will answer to my lawyer
-
March 2023 by Henry Morris
Getting your prescription refilled here is horrible. The automated voice is a complete disaster. She makes you want to scream. I’m changing my prescription location immediately. It used to be really simple but not anymore.
-
February 2023 by Jeanne M.
BEWARE OF SCAMMERS AT THIS KROGER TRYING TO RUN PURCHASES THROUGH YOUR CREDIT CARD WHEN GETTING GAS. When I was pumping gas on the evening of 2/22/23 I had someone try to run $175.50 on my credit card at the gas pump. I hadn't even even finished the transaction before it printed a receipt telling me my transaction of $175.50 was declined!I didn't have that much available credit, thank goodness! I was so mad that someone was trying to steal that much money from me. I went to the gas booth where an employee ran my transaction for me. Beware of this scam at this Kroger location!
-
December 2022 by Gary Driver
Super rude staff. Takes forever to get your prescription. Even though I go to that Kroger almost everyday, I’m never going back to that pharmacy!!!
-
October 2022 by Heejeong C.
When I drop a prescription, the lady said to me pick it up medicine 2 hrs later, then I visit again, she said the medicine not available the same day. Hmm???? Is it normal?? I have never experienced before. This Kroger Pharmacy doesn’t check the inventory, not matching their system.
-
October 2022 by Alex Sabbagh
Service here is absolutely horrible. Staff talks down to you like they're doing you a favor and you owe them something. Stay away as much as possible.
-
September 2022 by Stephanie C.
Further down the road is a new Publix. This location is a little disorganized and messy shelves. Only one cashier working and self check out line was long.
-
August 2022 by mary spencer
This pharmacy is the absolute worst. I drive across town to the kroger in suwanee.
-
May 2022 by Charlaine Hester
The staff at this pharmacy are rude to customers. My doctor sent my refill to my previous pharmacy accidentally. She was able to resend it to the Kroger pharmacy the next day. Once I arrived to pick up the prescription, I was interrogated as though I was trying to illegally obtain my medication. I have chronic pain and my medication had run out the day prior to my doctor's visit. They acted like I had done something wrong and told me it was too soon for a refill. After explaining, I called the previous pharmacy and cancelled the scrip there so that Kroger could fill it. It is NOT their job to be snarky and judgemental. It does NOT take an hour to fill medication. I WILL be taking my business elsewhere.
-
May 2022 by Tracey Edwards
I have never had a poor experience with anyone. The service has always been timely, of course there are busy times so I plan accordingly, making sure to call ahead to see if my prescription has been filled, and if there's been a problem, it's always been rectified. Friendly staff and Pharmacists who always take the time if l have a questions.
-
March 2022 by heejeong cho
When I drop a prescription, the lady said to me pick it up medicine 2 hrs later, then I visit again, she said the medicine not available the same day. Hmm???? Is it normal?? I have never experienced before. This Kroger Pharmacy doesn’t check the inventory, not matching their system.
