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April 2024 by Nancy Ramsey
Sherrie was amazing! She was patient with us as we looked around the store for the perfect selection. She was also very knowledgeable and gave us lots of options and explained everything about each piece. We had a very pleasant experience and can’t wait to receive our new furniture. Thank you Sherrie for your help today! I hope you all have a wonderful weekend!
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April 2024 by Jayne Mccormack
Our designer was wonderful in helping us choose furniture, fabrics and accessories for our family room project. She listened to our needs and gave us valuable advice and suggestions while keeping our budget in mind.
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April 2024 by Terrie Pinion
We had the right salesman at the right time, he was delightful and super helpful!
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April 2024 by Kim Long
Jake was fabulous. He answered all my questions. Was very patient as I was not sure what I wanted and I got a great deal with a chair I love.
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April 2024 by James Heck
We had an awesome salesman Anthony. He was very knowledgeable and showed us each chair that met my husband’s requirements for this purchase. I was able select fabric that matches the other furniture in the room where the chair will go so it will fit in with everything else in the room. Thank you Anthony!!
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April 2024 by Blanche Burch
La-Z-Boy is the original quality furniture store! I’m a repeat customer.
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March 2024 by Kathy Rall
I went into the Mall of Georgia store looking for a rug to compliment my Lazy Boy recliners and a power cord. I had 3 representatives helping me with this. All 3 were extremely friendly and very helpful. Great customer service!
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March 2024 by Tina Dina
Shaheen at the store was arrogant and condensing, and mis-represented herself several times. I recieve a follow up call from the store manager whos name I cannt recall, and he was worse. This store has an incredibly poor attitude towards the customer, and is only interested in their monthly quotas. Getting in touch with corporate is difficult, and they only seem to refer any issues back to the store who didn't care in the first place. It is diffucult to reconcile that La Z Boy has decent enough products, and they choose to be represented by folks who seem a little worse than a third rate used car salesman.
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March 2024 by Anne Smith
Wonderful experience with Brady at Mall of Georgia. Very helpful and accommodating.
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March 2024 by Carla Trogdon
Our salesperson was very friendly but there was a lot of pressure type sales tactics used that we weren’t comfortable with. We chose to shop elsewhere due to this
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March 2024 by Helen Sopha
We came to LaZBoy for two recliners. Weren’t sure exactly what we wanted but the salesman, Larry, asked the right questions and showed us a variety of chairs until we settled on the perfect two recliners. It didn’t take a long time selecting them and we were happy to see a lot to choose from. The big selection made it easy to eliminate ones and choose others. Larry also offered us different colors, which was perfect again in helping us make our decision. He gave us a retired military discount (free delivery) which was quite helpful!!! We have to wait 6 weeks for delivery but we aren’t pressed for time. We will surely shop at La Z Boy for future furniture needs. Oh yes, the location was easy to get to and not far away!
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March 2024 by Rick McQueen
Sherry was awesome! A consummate sales professional. Listened more than she talked and provided answers to all our questions! Very pleased with our experience!
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March 2024 by Leslie Mundy
When my husband and I came I to the store we had very limited time. The sales person understood and pointed us to exactly what we were looking for! She never tried to sell us on anything other than what we asked for and made us feel so comfortable! She went through the process of purchasing very quickly for us and made it such a smooth process. We have purchased from La-Z-Boy before and she saw our old purchases and talked with us about what we had ordered before and if we had been happy about our pervious purchases. She was an absolute joy to work with and she was so kind and helpful. Would recommend anyone looking for furniture to go and see her! Thank you for such a wonderful experience!
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March 2024 by sherryl lang
We shopped at LazyBoy for a swivel chair instead of a typical recliner. Our house is small and we found a good selection of smaller chairs and the staff was knowledgeable and informative about their products. We bought a chair that fits our space perfectly and is comfortable and attractive. I recommend this store and Lazy Boy for good quality furniture.
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March 2024 by Wayne Carter
Awesome sales person. He was very helpful.02-22-24. Picked up my loveseat. The center console was not what I ordered. Also the loveseat was supposed to be delivered. Did not happen. For the no delivery and wrong console they give me $400.This is a $5000. Loveseat. . I'm not a happy camper.