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March 2024 by Mrs Jean-louis
I went to the new store on 1950 scenic hwy Snellville ga, I was greeting I was asked did I have a phone number for Nordstrom rack, but when I was asked would I like to sign up for a Nordstrom credit card. And I said no thank you. I was asked again and I told her no Thank you again. After the transaction was done. I didn’t get a Thank you or have a nice day or either come again nothing. Rather a customer says yes or no to signing up for a credit card you should always keep a great customer service experience.
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March 2024 by Vladimir Naydanov
Looks like Chinese market
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February 2024 by Analyese P
Great deals, and friendly staff I highly recommend you shop here.
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February 2024 by Destynee Brooks
Clean, good items, not busy !
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February 2024 by Gloria Hardy
It's one of my favorite go-to. I can always find something that I like here..
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February 2024 by Andrew Kim
No profit in return way too expensive. This sucks
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February 2024 by Adorne Rixford
I was asked next to the register, and Jacqueline was the associate. I wasn't greeted with a hello, how are you, or anything. I then couldn't hear her as she talked when she said email, so I responded what is it for? She then pointed at the screen and responded its "asking to check your email to make sure it's right" (in a sarcastic tone). I then said ok, and then she said "ok, well, uh, you have a good day" in a very unfriendly tone. Based on other shopper's reviews, it seems she doesn't seem happy to be working here. Customer service is very important to me as I have also worked in customer service for many years. I am very empathetic to others feelings, but I didn't appreciate the interaction.
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February 2024 by Bushra Noori
Service and sale person was really nice and helpful.
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February 2024 by Erika Villalpando
Sales lady (Jacqueline J) tapping her fingers, huffing and puffing, rushing us and completely rude while we were the only ones in line checking out. I am recovering from a surgery and I guess was not moving as fast as she’d like. Will stick to shopping online to avoid these rude sales people.
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January 2024 by George Stan
Cool shop
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December 2023 by ROZ ROX
My visit to Nordstrom Rack on 12/15/2023, was a return visit, as an item ordered and picked up, was damaged. I had already corresponded with the store manager Katherine, who promptly and professionally responded to my concerns, asking that I ask for her, upon my return. As my sister and I waited in line, I spotted the manager's name on her work apron, at one of the registers. I called out and she enthusiastically greeted us. We made it to the front of the line and landed at Katherine's register. She again greeted me and gave a heartfelt apology for the damaged item and the inconvenience of having to make the return. Two minutes at the register and I felt that my world was coming to an end. I have Vertigo and was having a severe episode that almost put me on the ground. Katherine remained calm and continued to talk to me quietly, while another employee Carmen, came around the counter bringing me a chair, though I had initially turned it down, trying not to be an inconvenience. Both women are outstanding examples of how we should treat one another, regardless of our position in life. Carmen remained with me until my breathing returned to normal and she was convinced it was safe for me to leave. The actions of Nordstrom's employees kept my brain focused on them and prevented my episode from worsening and needing medical treatment. I am unable to express how grateful I am, to have had both women on my path today!!!
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December 2023 by Chirag Naik
always pleasure to shop here, i had a situation with my online order return, Ms.Katherine the store manager was super nice and very accommodating, she took care of my return, i will shop more from now on. Ms.Katherine thank you so much. ????????
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December 2023 by Christian Kern
They used to have great product here years ago but now it's all China garbage
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October 2023 by Kimberly Schreiber
Great deals. Clean and well organized. Good parking. Love the deals on upscale items and shoes!
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October 2023 by J F
Great store. Well stocked and clean.
