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February 2024 by Jennifer North
Great store with lots of great clothes for the whole family ❣️
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December 2023 by Angela Hammond-Damon
They have the cutest boys clothing for this season. Staff was courteous and patient.
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December 2023 by Steven Taung
I was in today to spend my $20 coupon and this black guy told that Asian lady to be rude to me when I checked-out with her. She gave me the hardest time. Her attitude was horrible and loud. Just wanna let her know, phone number is what you need to verify my identity because it attached to my Navyist Rewards account. She asked for my Social and Driver license before she can proceed my check out; these are not necessary.
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October 2023 by Kaye C.
Mall of ga old navy isn't my preferred location but was in the area and needed to do an exchange yesterday. Unfortunately it's rare these days but wanted to give credit where it's due. They didn't have the item so I had to order. Store assoc Hillary helped me w/ the somewhat involved transaction. Good professional helpful attitude and patient. I appreciate her.
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September 2023 by Randi Orzoff - Realtor GA & NV.
I have to say we've been here several times and never had a good experience. Today they charged my card and then said it hit it hard, but it got refunded. I had to call the bank because it said it was approved, the refund did go back. It took three people to figure this out. Hilary the cashier, Erik, not sure about his position, and Maria the manager.We prefer the old navy at the North Georgia outlets, it's much better.
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September 2023 by martin lopez
The best clean and organized Old Navy store I have been
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July 2023 by Laura
The cashier Kayla was fantastic!! She had to do 3 different transactions for me and did it all with a smile on her face! Also, kudos to Old navy for their diversity. I loved her!!
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July 2023 by Safi Diallo
Not even 1 star if you ask me. Old Navy is a go to for me as far as kids clothes go for daily comfort. . Now the experience I had here today, I've never had in 10 years of shopping with Old Navy. Granted It's not my first time at this location. Long story short, if you are shopping IN PERSON and need to make it a 1 and done visit. This is NOT the Old Navy FOR YOU...run to Lawrenceville or Snellville.The additional miles are worth it. I went for location versus service and was disappointed. With the kids in tow ??. Customer service on the phone was even worse. Lack of consideration for people's time. They need training from top to bottom.
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May 2023 by LaKisha Swope
Great deals always. Very easy for in store pick up
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May 2023 by Erin Roberts
It is hard to find excellent customer service but you will find it here! Cashiers should have a tip jar…they deserve it!
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May 2023 by Terri Kruppa
This location is lacking great customer service. The dawsonsville location is so much better. The lady at the register is always rude and not friendly. Adjust your attitude.
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May 2023 by The FamilyHomesGa Team
big store, lots of closeout sections, a bit messy, varying quality levels... still good for babies but not my favorite for adults.
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April 2023 by Rosa Thomas
They had some wide legs on sale. They always have nice sales. Only place I buy my jeans
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December 2022 by Angela Craft
Good selection of clothes and great holiday deals! Good location as well.
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December 2022 by Brittani Dawson
I like it but it seems every time I come here, there is a line all the way to the back of the store.