O'Reilly Auto Parts Store #4586 in Jacksonville, Florida, offers a wide range of auto parts, tools, and accessories. The store provides helpful services such as free battery testing, wiper blade and bulb installation, and check engine light testing. They also resurface brake rotors and drums, and offer a free Loaner Tool program for those who need tools temporarily. The staff, including a standout employee named Troy, receives high praise for their excellent customer service. Customers mention that the employees act genuinely interested in helping and go the extra mile, such as bringing parts to stranded customers or assisting with light replacements. Visitors appreciate the friendly atmosphere and fast service, with some noting that Troy's assistance made their day and even saved them from being stranded. Overall, the store is seen as a helpful, friendly, and reliable place to get auto parts and services, with knowledgeable staff who provide outstanding customer care. With over 6,000 locations across the US, O'Reilly Auto Parts is a convenient choice for auto needs.
The lady working was very helpful. She quickly found the key fob battery I needed and even put the battery in the key fob. I greatly appreciated her help. The price was much better than at the battery only stores.
December 2025
Quick, easy and to the point. In and out with all questions answered
November 2025
Joey was great! Came in for a new battery. Joey never hesitated to help change it out. Great experience!!
