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October 2023 by Dominique Nicole
I haven’t been to this place in years but I came in today and Lin was amazing! She was very pleasant, did a GREAT pedicure and made me feel so comfortable the entire time. I’ll definitely be returning.Services: Pedicure
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October 2023 by Teresa Kim
I was looking for a place to get two manicures, and I admit, it was an hour before many places close. After being told no a few times, I called Palazzo and without hesitation, they said to come right over! Talk about customer service!
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October 2023 by Miss Bliss
This will be my last time coming. I’ve been a consistent, great-tipping customer for almost a year now. Today I didn’t appreciate the change in pricing. It’s like it goes up every appointment and I always get the Same Service. I was going to address the issue but what is the point? They don’t care or appreciate loyalty, just money hungry. From looking at the current reviews I’ll just take my loss. I’m so tired of changing salons and technicians. They honestly don’t care or have a passion for what they do so they do what they want because there will always be customers but they just lost a good one.
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August 2023 by mariela espaillat
I had a very unpleasant experience here, the first thing I will say is that the woman who served me had a horrible attitude, whenever I go to that place I like the regular color (NO GEL) it is my taste I am the client and I ask for it as I wish I like it, whenever I go I paint my nails with a regular color today the manicurist could tell on her face that she did not want to attend to me after she finished painting my nails she takes me to the place where I wait with some fans on the table so that they they dried I was sitting there for 45 minutes without stopping my nails never dried which before they dried me with the fans in 15 minutes and this was not the case I talked to them and the only thing they told me was you don't paint it with gel and so on It's me, I explained to him before that I didn't use GEL and if they dried me easily and this time they didn't, they can't force me to put on GEL if I don't want to and I don't like it! They are lousy at serving customers. I will NEVER go to that place AGAIN! horrifiedService: Nail painting
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July 2023 by Kenyada Johnson
I have been a proud patron of this business since I moved to the area in 2017. Since their best talent no longer works there. I tried allowing another young lady to do my nails and absolutely hated them. I guess it’s time to find another nail salon.
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June 2023 by Diego Portilla
I used to enjoy going there with my little girls. It was a pleasure to go there and we enjoyed it. Staff was friendly and it looks like Staff has changed. New staff not so nice and impatient with small kids. If you have no other option maybe go there. If you’re looking for the best experience, try somewhere else. The staff member today threw a fit with my 5 year old because she was having a hard time deciding her colors for her manicure. Walked away without finishing the job.Services: Nail painting
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June 2023 by Tia Williamson
I just left from getting a pedicure and my eyebrows waxed. The lady who waxed my eyebrows clearly is sick. She was sneezing, coughing, & sniffling the entire time without trying to wash her hands or sanitize them. If she’s sick, she should not be doing something so close as leaning over someone’s face to do eyebrows. I used to come here all the time and haven’t been in a while so I’m unfamiliar w/ her but will not seek her services again. Disappointed with this visit.Services: Body waxing
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May 2023 by Real Sinnimon
Horrible..... I went today 5/24 and they were terrible. Very poor customer service. Staff made me uncomfortable and it felt like they were discriminating against me. I got the regular pedicure and she kept telling me what I should've gotten, first of all you don't know my finances and you're not going to do anything that I can't pay for. They still expected me to pay even though I asked the tech to please stop doing my pedicure . Poor experience and I will never go here ever again. Places like this shouldn't even be in business. I don't normally leave reviews but this place was just poor. I went to L&D nails across the street and they were great! Try them instead.Service: Pedicure
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May 2023 by Brianna Gutierrez
went for a full set & pedicure, the tech who did my pedicure was nice & did a good job. the tech who did my set was nice but i wasnt happy with the quality of my nails. there was polish on my skin & the polish on my nails looked choppy & uneven. i went back the next day to get it fixed & the guy at the front was nice & sat me in someone’s chair. the new tech looked at my nails & said “this is how white nails are supposed to look, i dont know what you expect.” she fixed my nails but was rude about it & hurt me multiple times. wont be coming back.Services: Acrylic nails
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May 2023 by Latoya
Ok shop just really needs an upgrade. They also have plastic wrap on on pedicure chairs which is very unappealing.
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April 2023 by Sarah Session
Their Gel color is only $15!. This is really awesome because it's cheaper than most places. The nail tech was really nice and clean. Will be coming again!Service: Gel manicures
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March 2023 by Lisa Pryor
It's spacious and clean. Mai (pronounced My) does an immaculate SNS manicure and eyebrow wax. My manicure is 3 weeks old and still looking good.
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January 2023 by vanmaria brown
Very personable, I felt very comfortable with my nail tech, my nails were fabulous I love the way she shaped them and they all look the sameI will go back again definitely.I was very happy
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December 2022 by Sammy G
I was a walk-in and requested a wax. Once in the room the tech pulled out a dirty piece of cloth paper for me to lay on. When I looked closely at the paper there was a dead bug on the paper. She then proceed to explain the last tech put the paper under the table. I looked at her funny so she placed a fresh piece of paper on the table. Needless to say, save your time and money this place is below par and takes short cuts on cleanliness. ???Service: Waxing
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November 2022 by Anna Misley
The technician who did my pedicure cut me....She also did not remove all of the old nail polish before attempting to put on the base coat. I had to stop her and tell her to remove all of the old nail polish before applying the new one.
