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February 2024 by C CR
Berry was extremely rude to my dad and I. I gave him the benefit of the doubt the first time we met because maybe he was having a bad day, but he is just a bully. Im sorry for the coworkers that have to work along side him. He was very aggressive without any neccesity. This is not a place I want to go with my family again. Please avoid this store.
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January 2024 by David Halter
Was hoping for more bearded dragon accessories supplies. Not to mention, they were out of small crickets. Very disappointing.
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January 2024 by Kayla Winkler
Had what we needed and a coupon online.
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January 2024 by Michael Combs
Got my 2 dogs groomed and the young lady upfront was sweet but my dogs didn't smell clean when I picked them up and usually their breath is fresh when I brush it but their breath was not fresh either so I don't think they cleaned their teeth like we paid for.
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January 2024 by Kristi Leasure
Took my sweet baby for grooming. Liliana is the absolute best. When she switched stores, we switched with her. She's great with our fur baby and super sweet.
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January 2024 by Ashley Combs
The online process was easy and paying online was very easy but the instore experience with the grooming department was not the best. The workers were not very friendly and when we picked up our dogs they had nothing to say on how our dogs did just handed us our dogs and that was it. One of our dogs was not done being blow dried and she was sent home still wet. Both dogs did not smell like they got a bath, honestly smelled like wet dogs. I paid extra for their teeth to be cleaned but they looked and smelled the same as when we dropped them off. Will not be returning
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January 2024 by Unsuk Joiner
Great variety of items and the groomers are awesome.
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January 2024 by law bee
This review is for Andrea who helped me with my purchases for our kids first pet. It was a hectic day and time but shout-out to her for the prompt and exemplary service and check out!!
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January 2024 by Yadira Granados
Navi is great! Training with my dog has been nothing but excellent work! Thank you!
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January 2024 by Sarah Silverman
Manager is SO rude. Doesn’t even start out nice, she was talking down to me like a lesser because I couldn’t remember the store that I got the item from I was trying to return. Highly recommend going to a different PetSmart. They also abuse animals if you need any more reason<3
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December 2023 by BRUCE MARTIN
Freshest Sushi in town!!!! The wings are a bit skimpy though.
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December 2023 by braden hawkins
I love pet stores in general but all the caged and aquarium pets they sell are all in very good health
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December 2023 by Derrick Moss
Not knowledgeable of departments
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December 2023 by Daisy Girl
Petsmart is a great place for pet supplies. This one in Athens does not have a Banfield vet! Why? It needs one!
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November 2023 by claude young
Store layout is excellent, options plenty for most pets, shelves stocked and welcoming staff. Why is it 4 stars and not 5 stars you say! CASHIERS! There should be one cashier with another backup close by so when the line has 4 or more people the backup gets on and gets people out! I am coming here over other big box stores including Walmart, Petco and the like so the least I ask for is someone to take my money and get me out as quickly as possible please.
