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October 2023 by Jessica Betties
Very smooth and easy to set up a storage unit. Ladies at the front desk very helpful and well informed.
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September 2023 by Jim Johnson
Great experience renting with Premier Storage. All of the staff are friendly, efficient, and knowledgable. Loraine is amazing! She was so helpful long before we officially moved into two units. In fact, she called the day after we moved in to make sure everything was okay. Who does that anymore? Impressive to say the least. The property is clean, well lit, etc. but what truly makes this property exceptional are the staff.
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September 2023 by Jordan Stancel
Very disappointed in this facility. It was very promising for what I needed. It was very clean being a new section, close to the house, and had climate control. Luckily found Online discount offer that had half off rent for first two months then set price was $149 with a $10 discount if you provide your own insurance making total rent at $139 per month. So not being ready to move items into storage unit, but not wanting to lose the specific size and climate controlled unit I went ahead and secured it at the set price and deal. Basically before I could move my stuff in, the unit stayed vacant for almost a month in a half and I didn’t mind paying what I agreed on because it was on me that I haven’t moved yet. Then I was finally able to move my stuff into the unit and literally in less than one month after I did I received a letter stating rent was going up. I get with this economy a little raise is normal but it was an 11% increase which was almost an additional $20 a month right after I moved my stuff in. Of course I was frustrated and called to see if they would be willing to work with me and lower the increase at least some because I was planning on being there well over a year and had just moved in. Unfortunately they would not help in anyway and said property owner sets the rate so they lost a responsible paying customer. I hope it’s not the case but I feel like they strong arm people to stay and pay the increase since most people don’t have much options in other storage or they are not willing to move all their stuff to another location. I was lucky to be able to go elsewhere but it would have been a lot better for me and this company to work with their customers and collect consistent agreed upon rent on time. Sorry this didn’t work out and I hope others know before they rent that the amount can and will change not in your favor.
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August 2023 by Sandra Hagan
Out of all storage companies ive used, premier is by far my favorite. Lots of space in the lot. Clean. Have both parking spaces and storage. Reasonably priced. The ladies at the office are very friendly, knowledgeable, understanding and accommodating :)
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June 2023 by Margaret Culpepper
Very clean and neat facility with ample security measures. My unit is an outdoor drive up and the alley ways are very wide and easy to maneuver. Emily was very helpful and friendly, the entire rental process was quick and seamless. I reserved my unit online and found a great promotion to save some money, I’d definitely recommend checking their deals online as they will honor them in store with an email
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June 2023 by Rouven Sefcik
I’ve been a customer with them since 2019. Clean facility, easy to work with. Emily is very professional, addresses any concerns immediately. Highly recommend this location if you’re looking for a storage unit!
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June 2023 by Micah Peters
we had a great experience, miss Emily greeted us took us to the parking area and showed us around. what was amazing, there was a light rain but she never skipped a beat. she was amazing
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June 2023 by At your Service etc
The customer service was excellent that i received from Emily she not only meet but exceed my expectation thank you so much for making my move even easier
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April 2023 by terri duck
Awesome service. Ms. Loraine had her notes ready from our conversation on the phone, so she knew exactly what I wanted to rent. We looked at the unit and it was perfect. Did the paperwork and I was out of there within no time.
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April 2023 by Tish Buzby
We are new and already we feel so at ease. Everything is easily accessible, yet secure. Everyone is friendly and polite. Emily was the best! Helpful and kind. Thank you!
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February 2023 by Jon S.
Premier Storage customer service is both professional and friendly. The storage spaces are clean inside and out and applying for space is handled quickly and they make it easy on the client.
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October 2022 by D. Roberts
Premiere is a great storage facility . Convenient location, always clean and well kept. Emily the property manager always greets you with a friendly smile and is super helpful . Would definitely recommend this storage facility .
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October 2022 by Greg Smith
First time renting a storage unit and was very pleased with everything. First the staff is great here. Super friendly, professional, courteous... Second, location is great. Third, the price I got for my 10x20 unit was very competitive. And finally I love the fact that they have brand new buildings...a lot of units available that haven't ever been rented before. Highly recommend!
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October 2022 by AR Discounts
I have several storage units at this location and it has really been a blessing having Emily as property manager, she helps me with everything I need. I never once had to ask a question because she is always one step ahead of me to fill me in on everything. Emily is really on point with customer service skills. I would definitely recommend this public storage to anyone.
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October 2022 by Joe Smart
I had to stop in to get some packing supplies. The young lady who helped me was amazing! I believe Emily was her name, and she was so helpful and patient with me. She was very knowledgeable also. Thank you for your help and patience.
