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December 2023 by Anna K.
Ordered a sub, didn't get a single thing I asked for. I asked for a Boar Head special that came with chicken, gouda cheese, bacon, and barbecue sauce. Didn't get a single one of those. The man gave me turkey and pepper jack cheese, nothing else. The store was clean but the sub was dry (probably because I didn't get what I asked for). He didn't smile and made me feel very unwelcome. My brother also told him he wanted American cheese twice and he gave him white cheese. The only good part was his coworker, Yuri, that corrected his mistakes. That's the only reason I am putting this review at two stars.
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November 2023 by Callen Lucas
This review is for the Publix Bakery! They did our wedding and groom’s cake and did a fantastic job. Would definitely recommend!
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November 2023 by Dominique Nicole
Wow, kudos to this location here! The staff was very friendly, helpful, and this location is extremely clean and well stocked. Also, big props to Noah the deli clerk. It was busy, and he was the only one there making all the orders but he didn’t let that take away from his exceptional customer service!
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November 2023 by Shanna Reeves
Fantastic location! Always clean and well stocked. Employees are friendly and helpful. The deli here is amazing.
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November 2023 by Hal Karp
Self checkout only takes credit cards and the only place it tells you is a small banner on the front of the scale at waist level where you can't see it standing in front of register. I swiped my item and it did not say press here for cash or press here for credit or credit only at this register. How about putting signs at eye level or hanging from the "open" sign above the register? ow about a message on the screen that says "CREDIT ONLY AT THIS REGISTER"? Now I know to go to Kroger if I need to just run in and get an item without getting hassles. This company is run by people that are part owners but the customer service says something else.
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October 2023 by Tammy Bell
I run into this Publix during my lunch hour. Always can get what I need in and out and no waiting. Employees always helpful and friendly. Store is clean and not crowded.
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September 2023 by Michael R
Manager needs to get a clue. Spoke to him in regards to a hussman cooler at front of store and the loud on off cycling is going to start a fire in compressor unit. Guy was an idiot with his response. Il call Gwinnett Fire Marshall today as a State Electrical Inspector I believe my complaint will be looked into. Publix has been informed about this issue in June by me and yesterday. The idiots these stores are hiring just to fill a spot is incredible.
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September 2023 by Brian Bird
Super sized store, similar to the new one in Statesboro. Super sized selection as well. Eating upstairs is cool too but I wish it had outside seating like the Statesboro one.
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September 2023 by Carrenaese Williams
Publix is my go to store, The Manager was very helpful and concerned. Made sure that my shopping experience was pleasant.
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August 2023 by Unsuk Joiner
Love Publix. Store is always clean and well stocked with great meats and produce. Lots of sales too. Employees so friendly and helpful. Really shines above other grocery stores. No comparison.
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July 2023 by Dennis Peter Kamoen (DPKamoen)
Best customer service I have ever experienced in a grocery store. Shopped here a few times this week.
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July 2023 by Dwayne Smith
I love shopping at this Publix location off of Hamilton Mill Rd in Buford. They also have everything I need, shelves are always stocked. All the staff are really nice and help with whatever you need. They also have self check out as well. ?
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July 2023 by Nichole Anglin
Always love shopping here. Everyone is very helpful. I love getting a sub from Georgetta. She is such a treat to see.
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June 2023 by Marty Hurdt
Clean store and Publix employees i always friendly, but I always seem to have trouble getting lunch meat cut. Totally ignored on my 3 visits to the lunch meat counter. I drive to the Hamilton mill to get better service.
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June 2023 by Tarcissus Noel
This is more than the nicest Publix I have ever been too..., This is the nicest grocery store I have ever been too!!! I have been to this specific Publix roughly a dozen times now and have not had a single negative or even questionable experience! EVERY EMPLOYEE at this specific Publix up through management are constantly working with a smile! EVERY EMPLOYEE at this specific Publix has greeted me in every aisle that I have passed an employee in and asked if there was some way they could be of assistance. EVERY TIME I have needed assistance, an employee KNEW the answer immediately! This specific Publix and it's EMPLOYEES should be used as the standard for customer service in EVERY BUSINESS!!!! Thank you Storefront employees for working so hard with a smile! Thank you management for leading by example and properly training your team! Thank you Deli and Bakery department employees! Thank you pharmacy employees! Thank you janitorial employees for keeping this Publix soooo clean everytime! Thank you stockers for all the hard work! My family and I are so grateful to have you!
