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March 2024 by Lizzette Peña
Was there with my mom yesterday(03/14/23) and she was looking for some size 7 crocs. The young lady working there with black hair was not helpful at all and was just on her phone. Her answers were very vague when a couple questions were asked. The store was pretty unorganized.
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August 2023 by Tarcissus Noel
Horric experience! This shoe store has a nice variety of shoes at a fair price. Unfortunately the heavyset lady employee had a miserable attitude and there was ZERO organization of the inventory! Empty shoe boxes mixed in with all the inventory! It's sad because someone would have to put more effort into being lazy and destroying this place than to just keep it up and organized... Hopefully things change in the future.
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June 2023 by Robin M.
Be careful to look closely at price tags. The "Our Price" is lower than their "Sale Price" tag, but they charge the "Sale Price." The associate seemed very confused why it would be an issue and thought I put the price tag on it. Nope-every box was the same. Refund, please. I'm not interested in supporting deceptive pricing.
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May 2023 by Lee Tingler
They had my size, size 15Great! And they fit!
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March 2023 by Hamza Jei
good deals but not many selections
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October 2022 by Ann Stewart
Bought my g son a new pair of shoes.
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May 2022 by Cheryl Hooper
Tried to return a pair of shoes at this location at the mall of Ga. Mall is open until 10. Handmade sign on store door states they close at 7pm. It was 6:45 and the doors were already locked. The man who came to the door was rude as we explained we just drove 45 minutes just to return the shoes and it wasn’t 7:00 yet. We explained that’s all we wanted to do. He said no because it was too much for them to do. I will never shop at this location again. VERY RUDE!! Calling corporate offices.
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April 2022 by jilly beans
I never make reviews but I've never been treated so poorly as a customer than at this store. The people here are SUPER rude. My boyfriend and I asked a young lady to get some boots down, which went smoothly because she got an older man to do it, but we were struggling to put them away after trying them on because they were on the top shelf. The boots kept falling after being put up, which made a bunch of people stare at us. Another lady came up to us like we did something terribly wrong and said, "Stop, just stop it! I'll get a ladder." This made us all the more uncomfortable because she made a scene in front of many people. We were just trying to put things back for them instead of leaving them piled on the floor but they had to ruin our day because of it. The people who stared could have just helped us and she could have just offered us help in the first place. The boots were also on sale but they ringed me up full price.
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February 2022 by Alexis Myers
I came to this store with my boyfriend the other day, and between the two of us, we had three pairs of shoes. All three boxes had orange sale price stickers on them. It wasn’t just the boxes we grabbed, but EVERY size in all three of those shoes had the same sale price sticker. When we got up to the register to buy them, the guy behind the counter told us those stickers weren’t the actual price and they were put on by customers. Then he proceeded to charge us full price for all three pairs. We immediately put all the shoes back and found them at a different shoe store. We will not be returning to store.
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November 2021 by Donnice Pitts
The customer service is awful in this location. Please, go to another store to shop. The people who work there have absolutely no customer service training. And, they are super rude. As if they are doing you a favor, and you’re the person spending the money. I do understand being under staffed, however I’ve been to several places with the same situation and the customer service was awesome! Prior to coming to this store I gave an employee an extra tip for her great customer service and they were extremely under staffed.I would love to speak with the owner. My mom went with me to find shoes and she felt the same way. I will not ever go back to this store. I will be sending an email to the higher ups.
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October 2021 by Adriena Long
The young guy that pulled our shoes from the back was VERY helpful but the manager (black man) was very dry.I was trying to buy these shoes and they did not have my size. The young man tried to find online but they wouldnt pull up the male version. So, he tried and tried and tried. The manager stood there the whole time (with fokded arms) doing NOTHING, just watching. The young man finally told the manager what was happening and asked for assistance. The manager never left his spot at that time. He just threw up his hands and was like, "The computer been messed up all day, so there nothing you can do. You just can't get the shoes." So, with that sounding so FINAL and no options for another store or anything, I was like....Well, how do I get these shoes? He then walks over and was like, "Let me see something." He looked at the computer for a couple seconds and said, "Yea. There is nothing we can do." Then, he FINAY said, "You can take a picture of the box and order yourself!" This is why I have the pictures. So, I purchased the pair I did have and my friend bought a pair too. Later that night, I went online to buy the shoe using the info on the box. I did a search for the shoe and found it at Academy for $20 cheaper and free shipping to my house.
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August 2021 by Mic Al
A nice selection of nike flip flops
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July 2021 by Boujay Boujay
Found the cutest sandals! Customer service was dry, but snagged these and the croc charms..
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July 2021 by Gregory Leppla
Nice selection. Prices seemed alright.I have not bought a pair of tennis shoes for 5 years so I not sure on prices.
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April 2021 by Ja'Net Crayton
Same exact shoe at the other stores cost almost double the amount. I will always head to Shoe Dept. first!!
