The UPS Store in Buford is a locally owned and operated location offering packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is described as clean, convenient, and a go-to place for Amazon returns and all shipping needs, where customers are in and out quickly. The staff is consistently noted as extremely friendly, pleasant, and caring about their customers. The customer service and front desk do a wonderful job greeting people and wishing them a good day. The store manager is highlighted as a rock star who goes above and beyond to help resolve issues, with the team doing everything they possibly can to assist. Many customers report that their packages always arrive promptly. One business client, shipping hundreds of monthly packages, confirms the best customer service by light years among competitors, citing the lowest prices and best deals alongside reliable, issue-free service. The overall sentiment is one of great appreciation, respect, and confidence in this location's good old-fashioned service.
Store manager Keyonia is the best in the business. Always friendly, smiles, and very informative. Everyone at the store is friendly. I will always ship at this store.
March 2025
Very friendly and helpful folks at the Buford, Ga. Location.
February 2025
The staff at this location is always extremely friendly, and care about their customers. I love coming to this location
