The UPS Store in Buford is a locally owned and operated location offering packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is described as clean, convenient, and a go-to place for Amazon returns and all shipping needs, where customers are in and out quickly. The staff is consistently noted as extremely friendly, pleasant, and caring about their customers. The customer service and front desk do a wonderful job greeting people and wishing them a good day. The store manager is highlighted as a rock star who goes above and beyond to help resolve issues, with the team doing everything they possibly can to assist. Many customers report that their packages always arrive promptly. One business client, shipping hundreds of monthly packages, confirms the best customer service by light years among competitors, citing the lowest prices and best deals alongside reliable, issue-free service. The overall sentiment is one of great appreciation, respect, and confidence in this location's good old-fashioned service.
They are super friendly!! Greet you with smiles when you walk in. They truly like to help you and are super fast! They remember me each time I come in with a Welcome Back!!!
July 2026
I highly recommend this store. I ordered a print job and was told it would be 2-3 days but much to my surprise I received it the same day!!! This is my second print order with this store and they are my go to for any future print jobs.
July 2026
The experience was awesome, I wish I would have learned the staffs name that was helping us, but they were extremely helpful, and made the whole process quick and easy.
