The UPS Store in Buford is a locally owned and operated location offering packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is described as clean, convenient, and a go-to place for Amazon returns and all shipping needs, where customers are in and out quickly. The staff is consistently noted as extremely friendly, pleasant, and caring about their customers. The customer service and front desk do a wonderful job greeting people and wishing them a good day. The store manager is highlighted as a rock star who goes above and beyond to help resolve issues, with the team doing everything they possibly can to assist. Many customers report that their packages always arrive promptly. One business client, shipping hundreds of monthly packages, confirms the best customer service by light years among competitors, citing the lowest prices and best deals alongside reliable, issue-free service. The overall sentiment is one of great appreciation, respect, and confidence in this location's good old-fashioned service.
The manager is very involved and knowledgeable. He always makes sure the customers are waited on quickly. Every time I enter I am greeted and treated respectfully .
April 2026
Friendly and attentive staff. I stop in almost every day and I am always happy to be there.
November 2025
Every time I’m there, Pranav and/or Keyonia go out of their way to help me!
