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February 2024 by Vale Maldonado
very bad customer service, employees were complaining when me and my friends were just looking at their products and saying we were making a “mess”. another employee also complained about me looking in the drawers
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January 2024 by Letty Fdez
Good offers, quality of products.
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January 2024 by Niyi Fagade
Plenty of variety
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January 2024 by Valerie
Found some really nice quality sweats! I never noticed before, I only thought they were made to fit teens...not adults. Good Job Victoria Secret!
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January 2024 by ellen anderson
It was very crowded and some guy was being a total idiot wanting to go to the womans dressing room. He was very loud and made everyone feel uncomfortable. The staff was very diligent taking care of him.
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January 2024 by Clarissa Jones
Although they were busy, the assistant at the front helped me determine my correct bra size.
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January 2024 by Maria Vargas
I went today with my mom to buy something for her. We are tourists and we do not speak English perfectly but people are always nice and understanding. The cashier with red hair and brown skin was very arrogant and disrespectful.I told my mom not to buy the clothes, but she insisted because she LOVES Victoria Secret.I just ask for a good service for everyone, everyone deserves respect.The clothes are 5 stars but the service was poor, that’s why I am giving not the store but the person 1 star.
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December 2023 by Lucia Mazariegos
Good things
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July 2023 by Olivia Herring
The absolute worst store in the whole mall. Went by at 150pm today and they were closed to the public. Four teenagers were standing around on their phones. When I opened the door they yelled it was closed. Don't bother paying people too lazy to work. They should all be fired. I will be calling corporate to report the incompetence.
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July 2023 by LW D.
Wish there was a NO STAR OPTION!! :( ALL of the employees I've encountered at the Buford, GA VS location are inexperienced, immature, and VERY RUDE, including the so called managers. Only shop here if you will not require assistance from one of the many RUDE associates and so called managers. They know how rude and inexperienced they are because none of them will give you their name or they give a fake name. Based on VS reviews at ALL locations, customer service is definitely lacking! VS CEO needs to fire and rehire staff at all locations. SMH
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May 2023 by Sallie Red
No shopping bags…Also one of the employees have A LOT of attitude.
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May 2023 by Kadiatou Kade
Courtney was so friendly and extra attentive! Made my experience so quick and easy !
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May 2023 by Rajshri Smith
My daughter and I went in there Friday no one came and help us. I wonder why because we are different color and we go into Victoria’s Secret all the time but you will not be getting our business anymore shaman your
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May 2023 by bren hall
Great customer service, and I had great help finding what I needed.
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April 2023 by luzmarie santiago
I just got out of doing my shopping at this store. Unfortunately I will not be back, I have received from the manager "Erica" the name that Man who attended me. Since she refused to attend me and give me an explanation for my complaint. The swimsuit area had everything was buy one get one free, she treated me with contempt and racism. Just because I'm Hispanic. She did not want to give me the special in any way, leaving the employee who attended me confused by the situation. The Manager of this store has no respect. IT HAS NO LEADERSHIP AND MUCH LESS CUSTOMER SERVICE. I am very sorry that with so many people trained for this position, A COMPANY THE CALIBER OF PINK AND VICTORIA SECREAT HAS PEOPLE SERVING CUSTOMERS without being trained for the position. I HOPE THE CORPORATION DOES SOMETHING ABOUT IT.
