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January 2024 by Austin Hill
My wife loves this place. The customer service and free gift wrapping sets them apart from the competition.
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January 2024 by Robert Stevens
Associates at this particular location, the only location I have visited, gave me the impression that not every customer is a potential valued customer. I rated two stars because I did find one person who simulated interest in assisting with a product query/purchase. Can you believe a Dillard's employee referred me to Von Maur. I exited thinking the Dillard's employee must have punk'd me. It was a long transit for someone using walking devices.
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December 2023 by Lee Hysinger
STAY AWAY! Terrible customer service! Everything is overpriced and no one wants to help. Go to Macy's or Dillard's, you'll thank me later
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September 2023 by NICOLE JIMENEZ
I absolutely love everything about this store! It is such a pleasant shopping experience every time. The staff is beyond kind and professional.
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August 2023 by Tiff Tibb
I am always able to find exactly what I'm looking for, excellent customer service
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August 2023 by alex nalley
Very unwelcoming place. Rude employees U feel like. Your not welcome
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July 2023 by Zhanna World Traveler
The store looks empty
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July 2023 by Dakota Powers
Extremely rude employee working in the juniors section on July 11th at 3pm. Shopping with wife and was scolded for stepping into the fitting room hallway.Completely ruined our experience shopping, so we left the store.
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May 2023 by The FamilyHomesGa Team
Love the selection, service and atmosphere, not to mention live piano playing and big clean bathrooms.
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May 2023 by Thomas Rhoades
Very nice store, always enjoy stopping in to check out.
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May 2023 by Diana Martis
It's a lovely store with a lot of different items to see. Just walked through the store.
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March 2023 by R
Brought purchase in on Saturday afternoon for alterations. Jenny and Jeff were most helpful. Jenny recognized I was sold the wrong size and while the alterations were done, Jeff handled the the exchange paperwork. It all went very smoothly.
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March 2023 by Aisha Rob
Very nice store and easy to find items to buy. A pianist was playing and singing live in the store while we shopped. It was such a wonderful classy touch.
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February 2023 by Theresia McLynne
Store was extremly low on employees - couldn't find someone to help for 10 minutes. However, did purchase a great bra on sale for 60% off. And when I was able to find an employee, they were very friendly & helpful ?
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February 2023 by Leah Wells
Decided to take my bonus daughter to Von Maur to select a high end perfume as it was going to be a Valentine’s Day gift and she has really developed a love for high end perfumes. We both decided on the Jean Paul Gautier La Belle. I asked the associate if they provided samples and she advised that they did not. I stated that that’s one of the main reasons I buy my perfumes from Nordstrom because they usually give a sample or two and she may want to mention it or make a suggestion. The associates proceeds to ask me if I would rather purchase the perfume at Nordstrom instead? What an ignorant comment to make to a customer with credit card in hand ready to purchase over $350 worth of perfume?! Although, I wanted to purchase the perfume for both my bonus daughter and I, I decided to take the associate up on her snarky comment. I declined to purchase and called Nordstrom Perimeter and placed an order for a comparable perfume. Two thumbs down Von Maur. The local residents would love to support this Mall of Ga store but your associates send us to other department stores. - A Once Avid, Vivacious Von Maur shopper.
