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December 2023 by Eve Greiner
I made 2:00 pm appointment online. I arrived on time and proceeded to wait and wait. I asked a teller if there were any available bankers and was told that there weren't any. The banker who was supposed to help me (Patricia Aguilar) had been with her 1 customer for over an hour. Then I was told it would be another 10 minutes. It's now 2:30.Why bother making an appointment at all? What a waste of my time!
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December 2023 by Global Imports Auto Sales
very rude customer servicethe manager was the rudestnot sure how hes running the bank if he had an ugly attutide towards his customers will never go back to this location
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November 2023 by pil so
Alan was really good to us. Very knowledgeable
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November 2023 by Jarrett Kirby
Quick, efficient, and staff are always helpful!
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November 2023 by Arash Sarv
I went this branch to get change and ester had a very bad attitude. She had to go in the back and get change. I guess it was a lot of work
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November 2023 by Fritz-Gerald Delice
I visited the Wells Fargo bank in Buford GA earlier today; the service was exceptional. The place was very clean with great lighting. The Cashier was very courteous and professional. (Fritz-Gerald Delice/ Nov. 6, 2023)
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October 2023 by alexey selivan
Laura Rabago helped me send a wire using my app after hours. Thank you and what an amazing customer service.
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July 2023 by Sam Gibson
Horrible experience from Benjamin A Kotula refusing to talk to my banker trying to transfer funds and withholding my deposit. Could not address my situation nor come to a conclusion.
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July 2023 by Gerry Padilla
Horrible branch 2 people working behind the counter and over 11 people waiting in line Wells Fargo needs to hire more employeesService going downhill for sure
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February 2023 by Cortez Oliver
I went to this Branch office to apply for business accounts and the rep mentioned to me several times how fraud and theft are happening when opening accounts. I asked her why she was telling me this as if I am committing fraud and she told me that even though my business was verifiable on the GA Secretary of State website that I still needed to bring a copy of my business lease. I know that this is "not" required because I went home and opened the account on Wells Fargo website and through their 800 number. I let their headquarters know that I felt like I was treated this way because I am African American and I recorded the call where the lady kept implying that a lot of fraud and fake businesses and theft to me.
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October 2022 by Adam Matisko
Had a wonderful banking experience at this location. I made an appointment online, they set me up with Jennifer Maimone and handled all my needs with my account. Days later she followed up with me to verify all items we discussed have been completed. There is much more she had to do but she went above and beyond for sure. If everyone was as professional as her this world would run smoother! Thank you Jennifer!
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September 2022 by Alicia Frady
Went to the bank this morning to open a new account for my underage daughter. She just started a new job, she was told she needs to have a bank account this week to have direct deposit started. Like most of us working parents I work until 6 daily and I unfortunately can't get her to the bank during the week. Went to the bank Saturday morning scanned the qr code to open a new account that they( the bank) have in the lobby . I was 1st in line thought that was simple. Then was told that I have to have an appointment to open a new account. Then why do we have an option to come inside the bank and scan a qr code to open a new account ???? The qr code should be taken out of the lobby if it isn't an option . It's been awhile since I have opened up a new account but it just didn't seem right to go to a bank while it was open be 1st in line and leave with no account.
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September 2022 by bilal mohammad
They stole my wire money!!!! Be careful! I sent on august 1 2022 $30000 and $40000 to 2 different banks. It’s been august 29th and still have not received it back nor to the beneficiaries They said because my name sounds close to name on sanctions list they have to hold it for a bit. They messed up my home closing and money is currently no where to be found.
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July 2022 by Roy Gows
I went into the branch to open a account on 7/7/22. No one was available to assist me, I was told I could open the account online so I did.After opening the account online I then proceeded to a teller so that I could deposit 2 checks into the account.Both checks from the same company! One check had my name hand written with dollars amount written as well and signed.The other all information was typed. and signed . The teller called for assistance from the manager at which time she informed me I would not be able to deposit the check. She didn't like the way the check was written!I asked what was the problem was because I have deposit and cashed theses checks in the pass. She then informed me to take the check to the bank it was drawn on and cash it and then deposit the funds into my account. On 7/8/22 I went to a different Wells Fargo's branch and was able to deposit the check without any problem.Absolutely no excuse for this!!!
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May 2022 by Fernanda S.
Their stuff is always broken. ATM something is always not in service. I need a bank that is reliable. This is not it. Customer service lacks. And from previous scandals I would think they would improve. It has not.
