-
June 2021 by Kijuan Lashley
Micheal has the worse attitude I have ever seen in customer service. I made a joke with him after he asked me and my sister if we needed help, referring to us as a couple. I proceeded to make an innocent joke saying we’re not a couple. Micheal then proceeded to make remarks asking me “ Do you know what the meaning of couple is ” In the most disrespectful manner. Incredibly rude person, I will not be purchasing anything from this location
-
June 2021 by light yagami
rude service
-
March 2021 by Anna Rotschafer
Both ladies working were so helpful and very pleasant. They both seemed genuinely happy to help me.
-
October 2020 by Abby Edblom
I believe the name of the woman that helped me was Barbara and she was so so helpful! I’d give 10 stars if I could that sweet lady deserves a raise!! So helpful and friendly.
-
September 2020 by Ari Entyse
All of the other employees were very nice and helpful. Michael, the blonde guy who checked me out, had an unnecessary attitude. He was nice and helpful to the lady in front of me and then flipped his tone when I walked up to check out.He also started to sign me up for a rewards account without even asking if I wanted one. (I already had an account but he messed up my phone number and never double checked.)Ask people for their consent before signing them up for a rewards account, and listen when a customer is giving you their information. Unnecessarily rude for no reason. Thankful for the other employees.
-
August 2020 by Pat Thomas
I visited this store today and I cannot rave enough about the experience. The ladies that work there are very warm, friendly and very welcoming! I went in there to browse and made a purchase just because of the professionalism from the entire staff. They are on top of everything through the pandemic. They have a good process for everything that you touch. I was very impressed. Awesome staff...great personality throughout the pandemic. I applaud their level of professionalism. Highly recommend this location.
-
January 2020 by stephanie montenegro
Someone gives this man a trophy!! I have never felt so welcomed in a store in my 40 years of living!! Michael immediate let me know about all the sales and handed me a basket!!! He was so helpful!!! I never felt like he was pushy and he did let me know about even more sales in the front. I felt like buying the whole store!! My daughter was with me and said if I ever own a business, I would beg him to work with me!! I even bragged to my husband that night about how awesome the guy at Yankee Candle is!!
-
November 2019 by Amanda S.
Went into yankee candle earlier today to look for Christmas presents and had Shavani help us! She was amazing! She walked around the entire store with us and showed us some of her favorites and then helped us narrow down what we would like based on our previous candle purchases. Overall she was a delight to talk to and made our shopping experience wonderful!
-
August 2019 by Tracy White
I was able to catch a great sale. Stacy was VERY helpful and knowledgeable about all the products and even introduced me to new items they recently added. Great customer service is hard to find but Very pleasant shopping experience here--- everytime!
-
May 2019 by Jeffrey Swartz
Need to work on more variety and lower cost. Much better candles then other stores. Great customer service.
-
April 2019 by Brass Charm Company
Selection better online, customer service is great. They did a nice job of trying to upsell me.
-
April 2019 by Kevin Stewart
We love this place . Especially the melts. It allows our house to smell good . Plus we find out you ask you can still get summer smells.
-
April 2019 by Kate Tilton
This is always a pleasant place to buy candles. They have a good selection and I find it hard to only pick one.
-
April 2019 by Jonathan Covington
Love this place. We bought 6 large candles for $60. Great sale.
-
April 2019 by Clara Morgan
Very friendly and helpful staff, they always remind you to use your coupons and when sale events will be on etc Very pleased with all my purchase there!
