Osborne Chevy has received a mix of reviews highlighting both positive experiences and some areas for improvement. Many customers commend the dealership for its exceptional service, particularly praising the professionalism and courtesy of staff members like Ms. Ricki and Mr. Mark in the Service Department. Customers express gratitude for the knowledgeable and caring approach of the team, making the car buying process enjoyable and stress-free. They appreciate the fair prices on both new vehicles and trade-ins, leading to strong recommendations for others seeking a dealership. However, some customers have noted issues, such as a lack of communication regarding advertised promotions and delayed responses after service appointments. Despite these concerns, the overall sentiment remains positive, with many customers eager to return for future service and purchases. The combination of helpful staff and a commitment to customer satisfaction positions Osborne Chevy as a reliable choice for both vehicle sales and service needs.
everything was good except, you advertise 90 and 120 days no payment and even when I asked the salesman several times for the promotion he never gave me an answer.
October 2024
Service and parts department with the addition of Mark and Cam are top notch!
October 2024
Sales were very helpful in getting you what you want also the whole staff was friendly