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July 2024 by linda vicente
not better service, this morning
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June 2024 by WHAT ARE THOSE!!!!
I had a great experience in metro because of a very helpful kind employee name Giselle in Calhoun, GA.
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June 2024 by Dustin Bryant
I have tried calling for over 30 minutes just so I can speak to someone in the store. After numerous attempts someone finally answered and hung up on me. I called back four more times to have the same thing happen and then it just wouldn't ring at all. What in the world is going on in this Calhoun store? Can y'all not find any good people to take care of your customers down here? I literally just needed to change my plan and lose a number but I can't even get any help with that. I guess when I get out of the hospital I'll go to Dalton and do it there
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April 2024 by Marco Cruz
Great prices horrible customer service, people upfront always look like either don't care about customer needs and are always on their phones and look always mad.
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October 2023 by Buddy Empson
Giselle and Luz did a great job getting my girlfriend and I the best deal and were very patient waiting on cricket to get us our port pin.
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October 2023 by Brenda Ann Herrera
That Hispanic chick needs to calm down and learn how to treat her costumers. It’s that Hispanic girl with long black long hair so annoying and RUDE. Went in Sunday 10/15/23 about 4:45 and she was so disrespectful not only to us but to others that were in the store trying to get help or questions answered. If she hates her job so much then why is she there, but we weren’t the only ones she gave attitude too, it was to every person going in the store asking questions or needed help with new service. They need to fire her.
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July 2023 by Mary Anne Tatum Bowman
I've been with metro for over 20 years never had any problems with them until couple months now hope they get issues fixed for me
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July 2023 by Ruth Brantley
Service is okay but now
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July 2023 by Michael Lee
T mobile is not good
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July 2023 by Katrina “Trina” Barton
You charge more in the store.
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July 2023 by Nick Giorgione
Friendly, professional service......And priced correctly. Thank you
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May 2023 by Zachariah Ferguson
Somewhat friendly. They spent a lot more time answering questions with “I don’t know”. Not very knowledgeable about their products and services. I wasted my whole lunch break trying to get the customer service that I needed. Seems to be the standard procedure for most of their stores. Never been to a Metro store where I was impressed with the staff...
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May 2023 by Mary Bradley
I've been with metro for over 20 years never had any problems with them until couple months now hope they get issues fixed for me
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May 2023 by Austin Bagwell
Attitude from the Hispanic woman most definitely. Didn't get her name but she need be fired. 4/27/23@11:00 is when she was working. Didn't wanna help me at all in fact she didn't help me at all. Didn't wanna even listen to what I had to say. If metro wants to keep customer then they need to fire this woman.
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January 2023 by Pamela Anderson
Every time I go into this particular location they have attitude they wanted to start a fight with me trying to tell me that I had bought a phone September 2nd 2021! There's no way that I bought a cell phone September 2nd of 2021 I'm on the widow survivor plan I don't even get paid on that day plus I was on two broken ankle bones and a broke heel bone and I didn't even go back to the doctor till September 13th of 2021 I was not even walking or driving at the time but I just get tired of the disrespect and the coldness when you go in here they act like you owe them something and I have been a customer of T-Mobile and Metro for over 13 years now I just get tired of the disrespect and arguing with me! I expected better customer service from this place
