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October 2023 by Jeanna “Truly Blessed” Wolfe
Very clean store, great prices and wonderful customer service.
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September 2023 by Stacy Dawn Collins
I have personally been in retail management for over 10 years and without a doubt, this store has the worst customer service I have ever seen. There should never be multiple employees walking around the store trying to look busy while there is only one person at the register with a huge line of people. This is unacceptable. The attitudes of the employees are just horrible. It is clear they don't like their jobs at all nor do they care about the customers. . I love Ross but this store is garbage.
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September 2023 by Amy Green
The manager is a cry baby. He talks under his breath about customers, and gets upset when you do not react back to him. The guy with the gray hair that looks 50 but acts like a hipster.
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July 2023 by Rose Tapia
joy the manager is the most rudest person i have ever met she called me pathetic and useless and i don’t think a manager should ever say that to someone. she has treated her customers with disrespect and her employees as well.
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June 2023 by teresa hardeman
The employees here, everytime I have shopped, seem to think they are there to socialize with one another and customers trying to check out are LAST priority. Terrible customer service. I do not want to hear an employee complaining to another about how they want to leave. Go! I'm fairly certain Ross wasn't begging you to work there. You applied. So quit b'eye'tching and do the job that pays for your life.
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June 2023 by Gustavo Alfonso
Great place to buy good clothing store. It is not a huge place but can find a few interesting things like shoes or dresses. The only cashier was kind of cold and everything was good enough
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April 2023 by Bryce Burgess
Joy, the manager does not live up to her name. Extremely rude, and when I was asking a few questions she implies I was “trying to argue with her” what horrible customer service. Once I asked her name she replied with an attitude, I’m the store manager so good luck with a complaint. It wasn’t surprising to see other reviews about Joy’s attitude. I’ll be sure to take my business elsewhere.
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April 2023 by Jade Dover
This was the most organized and clean Ross I have ever been in. It was so easy to find my sizes in clothes. Will only shop at this store from now on.
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March 2023 by Dana Durham
The manager Joy is very rude not only to customers but also staff.
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February 2023 by Veronica Mendez
The service is horrible here, doesn’t matter if it’s a manager or a young high school student. Not very customer service oriented always on there phones . Or in a hurry even if its not busy, I rather drive to Dalton Or further that route then to deal with people who act like they don’t want to be there. I work in customer service and this is definitely the worst.
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January 2023 by Teresa Horn
Store was less full than I expected, but most disappointing was how the staff was. Very rude and short when asking for help with floor staff. Front end staff seemed miserable and not friendly at all.
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October 2022 by Jessica Pierce
Great prices great selection name brand merchandise.. fast friendly staff
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October 2022 by Tabitha Garnett
Not really a fan, things I have wanted to buy seems off quality.
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October 2022 by April Pressley
Great place to shop with very fair pricing.
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August 2022 by Angie OMahony
Kinda pricey for. me. I'm not really a shopper. So don't take my word, go check it out yourself. Nice store tho.
