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January 2024 by Paul Sneed
The service was very slow. When I did get service, the technician struggled with my air intake hose, making several loud noises, making me concerned about whether he knew what he was doing. The air intake hose is in a very tight space and has a mass airflow sensor on the side of it. The technician was trying to check my air filter. This was not accomplished, because when I got home after repairing my car, I checked the air filter and it had extreme buildup. After the service was complete, I left the Calhoun GA take5 and drove about 4 miles. Then my check engine light came on. Shortly after, my car began to misfire and died. I was able to restart several times and make it back to the take5 , but the manager did everything to turn this into a fantastic coincidence. The manager told me that I could take it to His auto mechanic, but if the problem was diagnosed by his mechanic that it was not their fault, I would have to pay an inspection fee to his mechanic. There was no mention of the cost involved. I then drove to a local auto parts store, and they diagnosed the problem…damaged mass airflow sensor.
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January 2024 by DANIEL ARTHUR ZAGAYA
I always have the fastest, most efficient, and valuable service from Take 5. The management and staff are always very helpful and the quickest car service I’ve ever experienced in all my years. Matthew, the manager on duty, is always very helpful and friendly. Five stars. Thank you so much.
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December 2023 by matt barton
Guys were great doing oil change on Sunday. Had great manners and very efficient. Made sure all was good. I had a little oil leak on driveway this morning and they found the problem and took care of it very fast today on Monday. Definitely coming back.
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December 2023 by Vivian Kastner
Both times I have visited Take 5 my experience has been amazing. I'm always greeted with a smiling face. That smiling face always has a complimentary bottle of water to offer. If I'm not brought into a bay immediately, I am kept informed of how long I'll need to wait and offered another bottle of water. The technicians are kind, courteous and knowledgeable. They not only change the oil but they check the coolant, tire pressure, windshield wipers and top off the wiper fluid. Their up selling is professionally done and not at all pushy. The manger themselves check each and every vehicle before it leaves their shop.The only negative thing is the website doesn't text or email promised coupons.Services: Air & cabin filter replacement
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October 2023 by Dave Elder III
I went to get my oil changed yesterday. Not only was I greeted by a friendly associate, which is rare in this day and age, but I was taken care of every step of the way and they went above and beyond to cover all basis of my car life with me. I am thankful for the experience. Would definitely recommend!Service: Oil change
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October 2023 by Angelyn Decker
I have been there twice now. I will not go back. They are very nice, but they are also very pushy on trying to get you to purchase more than you need. All I wanted was an economy oil change. Nothing more but pitch after pitch was being thrown my way and I was so anxious to leave. The guy that helped me got my sticker from my car and said “oh express oil?” I said yes, then he went on to degrade them. I just wanted an oil change. Then he tried to charge me $89 instead of $59. Very disappointing.
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October 2023 by Hannah Myers
Ace is the new manager here and it was a true customer service experience. I teach customer service for a living and I can say I wouldn’t have changed a thing. They greeted me with a smile and an ice cold water. There was a little bit of a wait, but they were busy. Averaged about 25 minutes a car. I was impressed and will be back. Xander took good care of me also.Service: Oil change
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October 2023 by Tammerly MacDonald
I have been going to Take 5 oil change for over a year now, and they do a terrific job! They are always so professional, and quick, give you a bottle of cool water and show you everything without trying to upsell you. I love these guys!Service: Oil change
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October 2023 by Kathy Meindl
Very professional found 2 oil leaks and now I don't leak oil on my driveway. I would recommend them to anyone that asked.
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October 2023 by Jacob Andrews
Jimmy and Hope provided some of the best customer service we’ve experienced at take 5. They were kind, funny, and inquisitive. They both worked efficiently and made sure we were satisfied before we left. If you ever need your oil changed. This is the place to go! Thank you for everything guys!Service: Oil change
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October 2023 by Moses Lal H Tluang
From employee to manager, staff were very welcoming and assisted me with everything I needed.Services: Transmission
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October 2023 by Katy Cochran
The staff was super friendly when I was there at 7:30am. They are always nice and go the extra mile especially the manager Alex,Service: Oil change
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October 2023 by Gloria Page
Everyone was very professional and courtesy. Personally I think it was a little pricey. Inflation is absolutely crazy. Yall need to have a senior day or ladies day. Other than that I had a good experience thank you
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October 2023 by Courtney Conant
If I don't go to the dealership this is my first choice. Always an impeccable experience. The people are always so professional, and helpful, knowledgeable.
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October 2023 by Joyce Overton
Always a pleasure! The employees are always nice and informative, the facility is always clean and I’m always happy I went after I leave. I travel 48mins for their phenomenal service!
