This Verizon store provides an exceptional in-person wireless experience. Customers report amazing and great customer service, describing the staff as very nice, professional, courteous, and kind. The wireless sales consultants are noted as being very knowledgeable, patient, and helpful. They take time to answer all questions and go above and beyond to meet needs, even staying after store hours. Consultants help with upgrading phones, adding new lines, and choosing family plans and service options that are right for the customer. The store is recommended for getting a good deal on a phone and for its exclusive services and latest promotions. The overall experience is described as just a great experience.
Kia was incredible. Anyone who needs help learning features of a new phone should definitely make an appointment with Kia. I changed from an iPhone to Android and was clueless. Through her guidance and patience I now know how to navigate my new phone after years of only having an iPhone. THANK YOU KIA!
February 2024
Excellent help found the best plan and walked us through the setup recommend. Monica was awesome.
January 2024
Emil Garcia was very helpful. He was knowledgeable, patient, and kind. He went above and beyond to meet our needs and answer all of our questions.
