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March 2023 by Amber P.
Not only is this the slowest CVS I've ever been to, but the staff is rude. Specifically Chrissy. So rude and unprofessional. Go to Walgreens instead, it's across the street.
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March 2023 by Candice C.
Absolutely worst customer service ever in the pharmacy! My son was seen at the urgent care and they called in an antibiotic for him by accident to this pharmacy and not the Walgreens. However, it was nearing 8pm and he just needed this medication so no worries, right? SO WRONG!! The associate saw me pull up to the window and he put up the we are closed cardboard! I went in and said to him that he saw me pull up and his response was, "There's nothing I can do." My son had to suffer through the night because of this uncaring associate when he could have given me the prescription. Walgreens would have put the customer first. I WILL NEVER BE BACK! I feel sorry for anyone who is obligated to use them through insurance, because to be in need and have to put up with people like this is just horrible! CVS can go out of business in my opinion.
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January 2023 by Kelly B.
Horrible service! Would not recommend this pharmacy to anyone I know. Will wait on my regular pharmacy to receive my medication before spending my money with them
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December 2022 by Sheila M.
I went in to have a picture made for a Christmas Ornament. Pricilla was so nice in helping me! She was attentive and friendly to every customer that came in. She made you feel like she was happy to help you. Awesome Customer Service. Thanks so much Pricilla.
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September 2022 by Sharon J.
I've been a customer for years. The only pharmacist gave me Caution about a prescription
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September 2021 by Lisa Landrum C.
The people that I normally see when I pick up my medicine are wonderful!! I have never seen the pharmacist that was working tonight before. She was so rude!! I have used this pharmacy for years but if she is going to be the regular pharmacist there now I will definitely be switching to another pharmacy.
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January 2021 by Ned K.
Staff are so rude! It's like you are disturbing them! The drive thur are the worst and service and advise. Very sad considering most other CVS around are not like this...
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July 2020 by Keith F.
This place is ok. I have not had any major issues with the pharmacy like several of the other reviews indicate. In fact they are usually friendly and helpful. They do however get backed up, which can make it feel like it is taking forever. The inside is hit or miss. I've had excellent customer service and at other times completely ignored. I guess it depends on the shift. Overall i will continue to come here because it is close to my house and it occasionally has some good deals. As a side note getting in and out of the parking lot can be super sketchy. The intersection is REALLY busy and a lot of people don't signal
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November 2019 by Tammy M.
Drop off prescription on a Saturday in drive through . Asked if it could be ready by noon Sunday. Pharmacist said "yeah, we got you in the system". Came in on Sunday, girl who went to look for my scripts asked me if I had insurance... about 5 people were waiting in line. I explained I do. Have been filling prescriptions for 6-7 years. She tells me that my insurance denied my fill and CHANGED my script so it can be filled. (Instead of twice a day, changed it to once a day!) as I explained she needed to call Caremark, she said I needed to step to the side. The pharmacist came over and said it was my responsibility to remind them when I drop it off. He was extremely short. I said I would do my best to remind him next time. He proceeded to fill and take care of the entire line before calling Caremark. This has been the longest I've ever waited to be taken care of as well as the most rudest staff. Not sure who gave the girl at the register the authorization to be able to change my prescribed medication, but I am not happy at all! This seems like it would be a safety issue with customers Heath. You need to have the same staff so they can get used to the customers as well as have enough staff members to take care of customers. And have more knowledgeable staff. Not sure I will be back at this location.
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January 2019 by James H.
Absolutely the worst pharmacy ever! I give people the benefit of the doubt but these folks screw up my prescription refills every single time. My doctor has called in refills, faxed in refills etc..., but the staff say that they never get the refill order from my doctor. I have stood there while my doctor called them in and faxed them in and yet they never get refilled. Fed up!
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June 2018 by Mike W.
This location is awful, at least regarding prescriptions. They can't tell you if a prescription is ready without coming in. Once you get there, it's quite likely not available. Think 8 hours after a prescription should be enough time? Guess again. Every interaction with them just makes me more angry. Unfortunately, I have no choice but to use them due to my insurance. If you have any choice at all, do yourself a favor and steer clear of this place.
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October 2017 by Lilly C.
I was sent here to re-do my passport photo by some nice folks at the Cherokee County courthouse. Mind you this was my 3rd round at this... the first time I got them done at Wal-Mart and the second time at Rite-Aid. Both versions did not pass the mustard. But according to the Cherokee Court house people the staff here at CVS have been specially trained by them to do passport photos. I wish I had known this before I paid a total of $36 for 4 photos that are basically useless... So if you need passport photos done...don't do like me...just come here first. They know how to do it right....thanks CVS staff for my photos...wish you could of photoshop the big fat zip on my face though....
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March 2016 by Troy P.
I could not not accurately rate this CVS branch since there are no less stars to pick. Not only is this the slowest pharmacy I've ever dealt with, they are rude, slow, and I get the feeling that they feel like customers are getting in the way of them having a good day. Also the pharmacist seems to make up his own rules around filling your scripts unlike other local pharmacies including other CVS pharmacies around the area.
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September 2015 by Julio C.
Terrible customer service. They are rude and impatient. Try a different location if at all possible
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August 2015 by Kelly C.
I visited this location briefly today to grab a few snacks. The staff was really friendly and helpful while assisting me in finding the items I was looking for. The store was really clean, and fully stocked on every aisle.
