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February 2024 by Savannah Ingels
Had a great experience here. The cashier Kayleigh made my experience very enjoyable and let me know there was a coupon online that I was able to use to get money off! Was very impressed how they went over and beyond for me here!
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June 2023 by Sherrie Kelly
Nice store, lots of options I guess. Nothing for me, but no reflection on the store. Employees seemed bored(who can blame them) but helpful.
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February 2023 by Casey Elrod
I give this location one star customer service with the store manager was terrible!!! They sent the wrong color shoe didn’t mind that accidents happen but trying to return them was awful. With receipt in hand I was treated very poorly for a paying customer!!! Karen the name of the manager could use a lot more manners I will never shop there again.
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August 2022 by Nancy Shaddix W.
Great staff! No frills but the prices for good quality can't be beat! Can not say enough about the management team! Had all the answers to our questions!
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August 2022 by Drew Horsefield
Bait and switch tactics. Wasted an hour trying on shoes to find out their buy one get one free sale (that’s advertised across the store) doesn’t apply to anything they currently have except a small display of sandals.No problem, mixups happen and they explained they offer buy one get one half off on the shoes labeled as such. We got to the register and found out the buy one get one half off can’t be used with the majority of brands we were looking at. Another person at the register next to us experienced the same issue. I left the shoes on the counter and walked 150 yards to Rack Room shoes. Never again Off Broadway Shoes with your DECEPTIVE sales tactics!!!
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June 2022 by Lin H.
I went in, bought two regular price shoes and picked two other shoes that should have been 50% off. They told me that they were going to charge me full price. I was frustrated and decided I wouldn't support their business. There is a little Indian/Asian young lady and when I told her to keep them all, she became sarcastic with her tone! I wouldn't send my worst enemy in there.
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September 2021 by Tracy Garcia
I hate writing 1 star reviews but this experience was so degrading and I feel like people should know. I went in late last night with my husband and 2 kids. We bought 4 pairs of shoes. The whole time I was trying on shoes the store staff was following me around. Literally the moment I walked in to the moment I paid. I didn't realize at first until the were Literally just watching us. They followed us all the way to the cash register, never asked if we needed anything, where we paid. We paid cash and like all business, they check if authenticity. That is no problem, but they checked each bill 3 times. Yes I am Latina, no I did not go in there to still from you. I have not gone through that experience since 2010. Do better. Don't pass judgment.
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September 2021 by Melissa Tucker
They have advertised that the shoes are buy one get one half off, but thats not the case. I brought two different pairs to the counter and they would not honor the deal, even though it was advertised on the tag of the shoes. The associate said that it was because she rang up the cheaper shoe first, and that the second shoe had to be equal or lesser value. I asked if she would start the transaction over and ring up the cheaper shoe first, and she said “it doesn't work that way”. Don’t advertise bogo 50% off, place it on the literal tag of the shoe, and then not honor it .
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August 2021 by Bill Byrd
Friendly staff and helpful. The did not have my size shoe and ordered one for delivery. Went well.
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August 2021 by Dale Anderson
Great deals great prices.....love 1/2 off second pair....excellent service
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August 2021 by Gerardo Concepcion
Very nice selection of shoes.
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June 2021 by Ursla Valle
Caroline was helpful and had a wonderfully pleasant attitude despite me walking in near closing. She greeted me as I walked in with a smile and listened to my needs. I was pleasantly surprised to find a pair of comfortable and supportive shoe in a brand I have never worn. Thank you Caroline for the great customer service!
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May 2021 by Pastor Dottie Williams
The employees went above and beyond to help my granddaughter find the exact shoes she wanted.
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May 2021 by Shaun Dodgins
Super busy location, lots of cool options for shoes. Only reason I didn't give 5 stars is because there were no shoes in my boyfriends size that he liked. But I got 2 pairs. I live for a bogo!
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February 2021 by Barry Roper
Great selection and helpful staff.
