PetSmart is a large pet supply and services retailer that offers over 10,000 products for a variety of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers can shop in-store or online and pick up their orders within two hours at their local store. Many locations provide services such as dog training, grooming, pet boarding, and adoption programs. The store features a well-organized and well-stocked environment, especially known for its aquarium supplies and live plants. Staff members are generally friendly and helpful, with some staff like Bre receiving high praise for their attentive and caring service, particularly for pet grooming. Customers appreciate the care taken during grooming sessions, especially for pets that may be anxious or squeamish. However, some reviews mention inconsistent quality of live fish, with issues like dead or sick fish, and note that customer service can sometimes be less friendly. Overall, PetSmart is a comprehensive destination for pet products and services, with dedicated staff and a wide selection of items.
Carly grooms both of my pups and always does an excellent job.
June 2024
I have always loved taking my dogs here. They have just about everything you would need for any type of pet. Only complaint is it has gotten a little expensive and find it less expensive on amazon.
May 2024
We took our dog in to get his nails trimmed. We told the lady there that he loves people, but he squeals when his nails are trimmed. She took great care of him and did a great job.
