-
October 2023 by Marianne
Great customer service! I love the team from this location! Thank you guys
-
September 2023 by Matt Recchia
Clive was great and helpful with switching our numbers to a new account.
-
March 2023 by Hot Springs
Went to T-Mobile to check on the price of the iPhone 14 pro max the employee cheyanne very rude and disrespectful unprofessional person is I take my t mobile service to another T-Mobile place never here again
-
March 2023 by Octavian Cox
I had an interview here during a hiring event. I was told I got the job and then the manager just strung me along for 3 weeks. He told me that the training got pushed back and when I called HR because he didn't stick to the starting date we agreed upon. They told me I wasn't even in the system after 3 weeks. Did he ever really start my background check, your guess is as good as mine. I will not be doing business here and I would be very sad to see this happen to someone else. I almost lost the job I currently have because I had already put in my two weeks, since the manager and I had previously agreed on a start date. Please be careful, I would not work here or shop here!
-
February 2023 by Brett Horton
Set up autopay with them (requires a card to set up). Every month they claim it didn’t work and they have to charge extra 80$ using the same card that’s on file… lying company here to steal your money. DO NOT USE.
-
December 2022 by Candi Hay
Exceptional service, very kind, patient & helpful with my retired parents. He made a tedious process as seamless as possible. Brian was AMAZING!!!
-
December 2022 by Anna Ward
We upgraded to the new iPhone 14, the phones were mailed to us, and when we received them we could not get our cellular service to switch from the old phone to the new phone via the new eSIM. We drove up to the T-Mobile store and met Paul, who resolved all our issues in under 15 minutes. He was kind, he was thorough, and he explained everything so we understood what was wrong. Then he proceeded to fix the other phone that wasn’t even present! Great experience! I highly recommend this T-Mobile store as we have been to the one in Canton (Canton Marketplace) and they gave me misinformation and were not very helpful. We will be going to the store from here on out!
-
October 2022 by Mia Wang
The employee try stole my package ⚠️Because i works next door with this t-mobile.I have Verizon Wireless I ordered iPhone 14 pro max 256gb they. I miss for 1 weeks I try see all my neighborhood stores see my package! We found out t-mobile employees open my 14 pro max,try unlocking my phone!!!!! He give me immediately.He say that Package is been there one weeks and nobody picking up.He opened the box saw it is iPhone 14 pro max. Open the iPhone box also. Try using t-mobile drive connected my iPhone.It been let him open it…..Very shame on this staff...
-
October 2022 by Mia W
The employee try stole my package ⚠️Because i works next door with this t-mobile.I have Verizon Wireless I ordered iPhone 14 pro max 256gb they. I miss for 1 weeks I try see all my neighborhood stores see my package! We found out t-mobile employees open my 14 pro max,try unlocking my phone!!!!! He give me immediately.He say that Package is been there one weeks and nobody picking up.He opened the box saw it is iPhone 14 pro max. Open the iPhone box also. Try using t-mobile drive connected my iPhone.It been let him open it…..Very shame on this staff...
-
August 2022 by Jon Dean
Everyone I have dealt with in this store is professional and loves their job. I have spent many hours in there the past few weeks dealing with issues and upgrading multiple phones. Bryan is an excellent Store Manager. He does a great job with customers and in the way he works alongside his employees. Grateful to have this staff in my neighborhood store.
-
August 2022 by Marilyn Lurie
Excellent TMobile location. Great customer service..worth a 10 mile drive. All of my many questions were gladly answered by Paul. He was so helpful in helping me learn about my new Apple 13 Pro mobile which I thoroughly love.Kudos to the TMobile store on Hickory Flat, Canton, GA.
-
May 2022 by wheeler mann
Brian helped me out and made sure everything was all good. I was in and out quickly and the customer service was excellent.
-
January 2022 by Jonathan Dean
Everyone I have dealt with in this store is professional and loves their job. I have spent many hours in there the past few weeks dealing with issues and upgrading multiple phones. Bryan is an excellent Store Manager. He does a great job with customers and in the way he works alongside his employees. Grateful to have this staff in my neighborhood store.
-
September 2021 by Zachary Sycks
I drove up around 3pm because the hours said they were open on Saturdays until 8pm, and the door sign confirmed it. But nobody was there and nobody picked up when I called.
-
August 2021 by Erin Collins
I was on the verge of tears because I was in between carriers and having an issue with my phone being locked. I walked in and Rachel helped me, I will never ever switch again. She is ABSOLUTELY AMAZING!
