Verizon offers mobile, 5G home internet, and business services. Customers can visit the store in Canton, schedule appointments online, or use options like in-store pickup, free 2-day shipping, and same-day delivery. Reviews highlight both excellent service and some operational challenges. Multiple customers specifically praised one technician for being personable, professional, and efficient, noting he made them feel welcomed, comfortable, and never rushed. He thoroughly explained processes and provided seamless, patient assistance that exceeded expectations. Another employee was also commended for being super professional and polite, going above and beyond to help. However, wait times can be significant, with one report of a one hour and fifteen minute delay due to limited staff early in the day. Despite this, the quality of assistance from the technicians often results in high customer satisfaction and grateful recommendations.
Great costumer service! Naomi was able to help us, she is a great employee who was kind and helpful. If you have a Verizon plan, I would 10 out of 10 recommend going to this location for help!
June 2024
My wife and I recently visited the store for an "upgrade shuffle," which apparently turned out to be quite the task. Nahomie, who assisted us, was super professional and polite the whole time. She went above and beyond for us and exceeded our expectations.
April 2024
When I need to visit the store the staff is helpful and able to help.
