Visionworks Canton Marketplace is an optical retailer offering eye exams and a wide selection of glasses and contact lenses. Customer experiences at this location vary significantly. Many reviews report a great experience with knowledgeable, caring, and pleasant staff who provide superior customer service, going above and beyond even with children. Patients have received quick appointments with great optometrists and left with multiple pairs of glasses. However, other reviews describe serious problems after the exam. These include staff failing to order contact lens samples as promised, not providing receipts or necessary measurements, and showing a lack of concern when these errors were pointed out. Such incidents have left some customers upset and unlikely to return, especially when comparing prices to local optometrists. The business accepts many vision insurance plans.
Pleasant atmosphere, friendly employees, everyone was very knowledgeable, didn’t feel rushed, the cost of everything was a lot less than I expected! They got to me right away without any waiting. There’s a lot of pros to this business, but I can’t think of any cons!
July 2024
I had a great experience purchasing a new pair of glasses. The salesman Michael was quite knowledgeable about lenses, frames, and faces. Thank you, Michael.
June 2024
Caring staff ensured I had everything my wife and I needed. 4 pairs of glasses and bringing in my daughter next week. Great all around experience.
