Visionworks Canton Marketplace is an optical retailer offering eye exams and a wide selection of glasses and contact lenses. Customer experiences at this location vary significantly. Many reviews report a great experience with knowledgeable, caring, and pleasant staff who provide superior customer service, going above and beyond even with children. Patients have received quick appointments with great optometrists and left with multiple pairs of glasses. However, other reviews describe serious problems after the exam. These include staff failing to order contact lens samples as promised, not providing receipts or necessary measurements, and showing a lack of concern when these errors were pointed out. Such incidents have left some customers upset and unlikely to return, especially when comparing prices to local optometrists. The business accepts many vision insurance plans.
